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Mortgage Manager
4 months ago
About The Role
We have an exciting opportunity in New Lending for someone to join the leadership team as a people focused Mortgage Underwriting Team Manager. New Lending is a large and fast paced business area with over 130 people who all play an important part in helpingThe Society to achieve its strategic goals in the mortgage sector.
In this role, you’ll lead, inspire and engage a team of mortgage underwriters with various mandates, so you’ll be passionate about people and delivering high standards of service excellence for our Brokers and members.
You’ll be someone who is able to instil a service focused vision, whilst balancing the need for high quality standards and achieving the departments SLAs. You’ll take ownership of the development of your team, making sure they are equipped to deliver efficient,effective and accurate decisions and service to our members and intermediary partners.
Working with the leadership team, you’ll help to create an environment which drives and supports colleague engagement, deliver process improvement and efficiencies with the objective of enhancing experience for both colleagues and members, whilst meeting thedemands of the business.
You’ll be comfortable working in a busy environment where volumes quickly change, therefore a flexible approach to meet needs of our members and teams is essential.
- We’ll ask you to work _a minimum of two / three days on site with us in our brand new building Coventry House, in Binley where you’ll spend time with your team, enjoy free car parking, a self-service restaurant, multi faith prayer room and a gamesroom_
About You
To be successful in the role you’ll already be in a leadership position with ideally a background in mortgages and you’ll be able to demonstrate where your experience has made a difference to your team. This will include experience of coaching and developingindividuals who provide high quality standards and achieve agreed SLAs. You’ll also be able to evidence where you have persuaded and influenced senior managers and other stakeholders, so will have strong, engaging communication skills.
Excellent planning and organisational skills with the ability to provide a clear direction to your team and the ability to handle multiple tasks to meet challenging deadlines, will be key. You'll be a self-motivated, positive team player that strives for excellence;challenging yourself and your team to perform and deliver.
About The Company
Coventry Building Society has grown into the second largest building society in the UK. We’re a national society, with local values and loyalty, and a caring family ethos. The best way to judge a company is based on what the people who work there say as we’rerated certified by Great Place to Work from our recent employee survey.
What makes us such a rich and progressive place to work is the huge variety of people in our teams. We value diversity, in terms of gender, race, age, faith, disability, sexual orientation but also personality and thinking style; the uniqueness you’ll bringto us we see as a real source of strength.
We are committed to promoting a diverse and inclusive community, where you can succeed as your whole self.
We also offer not only fulfilling jobs and exciting career opportunities but a place where everyone can belong and feel proud to work. As an employee, we have a great benefits package and you're encouraged to take control of your career. We invest in our people,with regular opportunities for training and development. And later, if you’re looking for a new challenge, we actively champion internal progression. We’ve got a whole range of different ways to support you, both in your role and wider well being
