Stores Operative

3 days ago

Reading, United Kingdom BT Full time

**About BT**

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT.

In this role, you’ll provide logistics support and asset management to BT’s Operational Field Teams from a network of BT Supply Chain (BTSC) Forward Stock Locations (FSL).

**What will the role involve as our Stores Operative?**
- To maintain the highest possible levels of logístical support making sure stock levels are accurate and in line with customer requirements.
- To provide over the counter service - issuing and booking out stock items to customers.
- Receiving and issuing individual customer orders delivered direct to the FSL.
- To arrange 1-1 replacement of key Openreach test equipment to and from the repair agent via TraX.
- To follow in life/Warranty process and regularly return items to ES Triage Centre.
- To maintain card control stock at Managed Kit Rooms (MKR) on behalf of parent site where co-located.
- Picking items from MKR for engineer/courier collection where co-located.
- To monitor and maintain the stock levels of bespoke and kanban cable.
- To maintain pole stocks, where a pole stack is located on site.
- To support BT’s environmental policy on skips/cages we are responsible for.
- To liaise with BT property and BT Security on any identified issues on the site that might arise.
- To arrange for the appropriate return of any customer orders not collected within 14 days.( where items held RTS in FSL)
- Sort, receipt and put to stock over the counter replenishment stores and report any discrepancies.
- Advise appropriate transport contact if expected deliveries have not arrived.
- Raise eReturns requests for customer returns.
- Perform stock checks at MKR where one is co-located.
- Perform stock checks on ‘Over the Counter’ Items held in the FSL.
- Process cable issues and/or returns, as advised by the customer, and update stock on system.
- Will be required to move cable drums manually (i.e. Roll) or drive FLT for larger cable drums.
- Arrange collection of any Empty Cable Drums (ECD's).
- The post holder will be required to perform regular checks throughout the day both inside the FSL and outside in the yard for stock checks, deliveries, skip checks etc.
- Complete all receipting and transfer of stock as required.
- To manage the Contingency Cable service - maintain stock and courier arrangements in line with BTSC processes where appropriate.
- To complete weekly site check and flag any issues as appropriate.
- Will be required to regularly lift 15k from a floor location, or shelving no higher than chest height.
- To make sure deliveries and collections are completed safely, ie cordoning off as appropriate.
- To make sure stock is stored in line with Health and Safety procedures.
- The post holder will require a good level of dexterity to enable them to pick and pack and despatch a large portfolio of items that can vary in size and weight.

What are we looking for in our Stores Operatives?
- Comprehensively skilled in own work area/s. Deal effectively with a variety of standard issues.
- Developing knowledge in one area or breadth of knowledge across a range of issues

**What’s in it for you? What are the benefits?**
At BT, we entertain, educate and empower millions of people every single day. We’re a brand built on connecting people - whether that’s friends, family, businesses or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but - more than that - you’ll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity. Benefits of working for BT include:

- 25 days’ annual leave (not including bank holidays)
- Pension scheme - you contribute 5%, BT contributes 10%
- Discounted BT broadband and BT Sport, BT TV and Mobile
- Share option schemes
- Season ticket loan and cycle to work schemes and many more flexible benefits to fit around you

**How to Apply**
So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT

BT is an equal opportunities employer. We’re working hard to create an inclusive working environment, where people from all backgrounds can succeed. We want to make sure your recruitment experience is the best it

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