Housing Repairs Co-ordinators
4 weeks ago
Job Title: Repairs Coordinator
Pay Rate: £22.76 UMB p/h
Duration: 2 months
Location: Islington, London
Job Purpose:
Seeking a Repairs Coordinator to ensure efficient resolution of repairs within social housing, providing excellent customer service and adherence to council policies.
Key Responsibilities:
Diagnose repairs accurately and book appointments with contractors.
Handle high volumes of calls professionally and efficiently.
Liaise with departments, agencies, and contractors.
Process service requests accurately and provide advice to customers.
Collaborate with team members to improve service delivery.
Manage customer complaints and escalate as necessary.
Participate in training and contribute to service objectives.
Adhere to relevant policies, legislation, and safety protocols.
Eden Brown Synergy is an equal opportunities employer.
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