Habitat Virtual Product Advisor

5 months ago


Milton Keynes, United Kingdom Sainsbury's Full time

**Location**
- Habitat Digital Showroom Local Store, Unit 4, Bradwell Abbey 12 Alston Drive, Milton Keynes, MK13 9HA

**Hours**
- Full-time

**Contract-Type**
- Permanent

**Rate**
- £11.00 per hour

**Areas of business**
- Retail

**Job ID**
- 197834

**Permanent, Full Time, 37.5hrs, shift pattern Sunday - Thursday**

As a virtual product advisor, you will provide a video shopping experience for all customers. You will respond to, influence, and convert customer sales enquiries whilst delivering an outstanding level of customer service on a video call to achieve sales targets. You will be comfortable on camera so that your enthusiasm about our brand and products along with your personality comes across virtually.

You will work as part of a close-knit, dedicated team all working and winning together and have support on hand; but we’ll also trust you to use your own initiative. It’s about making a difference to everyone around you.

**What you need to do**

Deliver an outstanding virtual customer experience on every call through engaging conversations.

Present confidence to demonstrate products and explain their features on a video call.

Increase sales through video interactions ensuring the customers’ needs are met.

Increase conversion rate by taking customer’s call from query to purchase.

Answer queries efficiently, identify and offer solutions with the ability to deal with any challenges.

Be proactive with product knowledge. Learn across all furniture and homewares categories to become an expert.

Communicate with customers and colleagues ensuring you value and understand their viewpoint and react accordingly.

Receive and share information and feedback from customers in a positive and timely manner to improve experiences on video calls and online.

Keep up with and have an interest in seasonal trends and brand activity.

**What you need to know and show**

Previous customer service and/or sales experience

Ability to engage in a friendly and engaging manner.

A good working knowledge of technology

Ability to work independently, demonstrating on a one-to-one basis.

Strong communication skills both written and verbally, and in a virtual environment.

Personable and energetic

Strong communication skills

Self-motivated and positive

Show a willingness/eagerness to develop and learn about furniture, homeware and interiors

**Support we will provide**

Full training on our operating processes / guidelines for all aspects of the role. E.g. GIS service, product knowledge etc,

Regular development and coaching

Access to a range of personal development tools e.g. bitesize talks, online self-development tools, and internal mentoring etc.



  • Milton Keynes, United Kingdom Sainsbury's Full time

    **Location** - Habitat Digital Showroom Local Store, Unit 4, Bradwell Abbey 12 Alston Drive, Milton Keynes, MK13 9HA **Hours** - Part-time **Contract-Type** - Permanent **Rate** - £12.00 per hour **Areas of business** - Retail **Job ID** - 237539 **Division/Dept.** Channel Operations / Central Operations **Location** Habitat Digital...


  • Milton Keynes, United Kingdom Sainsbury's Full time

    **Location** - Habitat Digital Showroom Local Store, Unit 4, Bradwell Abbey 12 Alston Drive, Milton Keynes, MK13 9HA **Hours** - Full-time **Contract-Type** - Permanent **Rate** - £12.00 per hour **Areas of business** - Retail **Job ID** - 237538 **Division/Dept.** Channel Operations / Central Operations **Location** Habitat Digital...


  • Milton Keynes, United Kingdom Argos Full time

    **This is a Store-Based role at Bradwell Abbey. It is NOT available for remote working.** As a virtual product advisor, you will provide a video shopping experience for all customers. You will respond to, influence, and convert customer sales enquiries whilst delivering an outstanding level of customer service on a video call to achieve sales targets. You...


  • Milton Keynes, United Kingdom Sainsbury's Full time

    Division/Dept. Channel Operations / Central Operations Location Habitat Digital Showroom Reporting to Habitat Showroom Operations Manager In a nutshell As a virtual product advisor, you will provide a video shopping experience for all customers. You will respond to, influence, and convert customer sales enquiries whilst delivering an...


  • Milton Keynes, Milton Keynes, United Kingdom Sainsbury's Full time

    Job SummaryAs a Customer Experience Advisor with Habitat, you will play a vital role in delivering an outstanding video shopping experience for our customers. This is an exciting opportunity to join our close-knit team and make a real difference in the lives of our customers.Key ResponsibilitiesProvide a personalized and engaging video shopping experience...


  • Milton Keynes, Milton Keynes, United Kingdom Sainsbury's Full time

    About the Role:We are seeking a talented Virtual Product Advisor to join our team and provide a seamless video shopping experience for our customers.Key Responsibilities:Deliver exceptional customer service on video calls, engaging with customers to understand their needs and preferences.Present products and explain their features in a clear and concise...


  • Milton Keynes, Milton Keynes, United Kingdom Yoh Full time

    We are partnering with a dynamic client in search of a skilled Robotics Simulation & Commissioning Engineer. This role focuses on setting up, validating, and optimizing robotic processes and supporting virtual commissioning activities for production/automation lines.Key Responsibilities:Create precise robotic paths, validate operational effectiveness, and...


  • Milton Keynes, United Kingdom CV-Library Full time

    This is a fantastic opportunity for you to combine your work with your passion! Our client has a permanent, full-time vacancy for a Customer Sales Advisor to work with their leading fishing products brand, supplying market-leading products across all angling disciplines, providing a comprehensive and well-supported product portfolio for all specialist...


  • Milton Keynes, United Kingdom Thurlow Nunn Full time

    **Join Our Team as an **Apprentice Parts Advisor** in **Milton Keynes**!** Are you looking to kickstart your career in the automotive industry? We have an exciting opportunity for a dedicated and enthusiastic individual to join our dynamic service department in Milton Keynes. **About the Role**: As an Apprentice Parts Advisor, you will receive...

  • Mortgage Advisor

    2 months ago


    Milton Keynes, Milton Keynes, United Kingdom Leaders Romans Group Full time

    About the RoleWe are seeking a highly skilled and motivated Mortgage Advisor to join our team at Leaders Romans Group. As a Mortgage Advisor, you will be responsible for developing and maintaining a client base, securing lending, protection, and general insurance business, and identifying opportunities to generate revenue.Key ResponsibilitiesDevelop and...

  • Mortgage Advisor

    2 months ago


    Milton Keynes, Milton Keynes, United Kingdom Leaders Romans Group Full time

    About the RoleWe are seeking a highly skilled and motivated Mortgage Advisor to join our team at Leaders Romans Group. As a Mortgage Advisor, you will be responsible for developing and maintaining a client base, securing lending, protection, and general insurance business, and identifying opportunities to generate revenue.Key ResponsibilitiesDevelop and...


  • Milton Keynes, United Kingdom BSI Full time

    Great that you're thinking about a career with BSI! Due to growth, we are looking to recruit a Client Planning Advisor to join our existing Planning team based in Milton Keynes on a full-time and permanent basis. About the role In your role as a Client Planning Advisor you will provide invaluable customer service and administrative support to both our...


  • Milton Keynes, United Kingdom MSD Full time

    Are you passionate about animal health and making a positive impact on the world? Join our research-driven biopharmaceutical company as a Technical Product Support Advisor in Veterinary Pharmaceuticals. We are dedicated to inventing medicine and vaccine innovations that make a difference for patients across the globe. In this role, you will be part of our...

  • Mortgage Advisor

    2 months ago


    Milton Keynes, Milton Keynes, United Kingdom Connells Full time

    Unlock Your Potential as a Mortgage AdvisorAre you a qualified Mortgage Advisor looking to take your career to the next level? Do you have a passion for delivering exceptional customer service and a drive to succeed in a fast-paced sales environment?We are currently seeking a skilled Mortgage Advisor to join our Estate Agency team at Connells Group, one of...

  • Mortgage Advisor

    2 months ago


    Milton Keynes, Milton Keynes, United Kingdom Connells Full time

    Unlock Your Potential as a Mortgage AdvisorAre you a qualified Mortgage Advisor looking to take your career to the next level? Do you have a passion for delivering exceptional customer service and a drive to succeed in a fast-paced sales environment?We are currently seeking a skilled Mortgage Advisor to join our Estate Agency team at Connells Group, one of...

  • Sales Advisor

    4 weeks ago


    Milton Keynes, Milton Keynes, United Kingdom Stellar Global Full time

    Job Title: Sales AdvisorStellar Global is seeking a highly motivated and customer-focused Sales Advisor to join our team at John Lewis, Milton Keynes. As a Sales Advisor, you will be responsible for delivering exceptional product guidance and sales expertise to customers visiting our store.About the Role:This is a part-time role, working 3 days a week...

  • Sales Advisor

    4 weeks ago


    Milton Keynes, Milton Keynes, United Kingdom Stellar Global Full time

    Job Title: Sales AdvisorStellar Global is seeking a highly motivated and customer-focused Sales Advisor to join our team at John Lewis, Milton Keynes. As a Sales Advisor, you will be responsible for delivering exceptional product guidance and sales expertise to customers visiting our store.About the Role:This is a part-time role, working 3 days a week...

  • HR Advisor

    5 months ago


    Milton Keynes, United Kingdom BSI Full time

    Great that you're thinking about a career with BSI! We are hiring for a HR Advisor to join us initially on a 12 month fixed term contract. Are you looking for a challenging yet rewarding HR Advisor role in a leading global business standards organisation that values best practice, collaborative partnership and diversity? This is a excellent opportunity...

  • Membership Advisor

    5 months ago


    Milton Keynes, United Kingdom Bannatyne Full time

    **Membership Advisor**: Location Milton Keynes Department: Memberships / Sales Job type: Permanent **Salary**: £11.44 Job ref: 030977 Published: about 4 hours ago Job Title : Membership Advisor Hours : 24 Rate of Pay : £11.44 per hour Location : Milton Keynes About the Role Applications are invited for a Membership Advisor at one of our...

  • Membership Advisor

    6 days ago


    Milton Keynes, United Kingdom CV-Library Full time

    Job Title: Membership Advisor Salary: £26,000 to £27,000 Location: Central Milton Keynes We have an exciting opportunity for a well organised, customer facing professional to join a busy team managing a varied and interesting workload. Responding to a wide range of queries, you will be instrumental in providing vital support to members and...