Service Advisor
2 weeks ago
Location
Chelmsford
- Sector:
Dealership
- Job type:
Permanent
- Salary:
£35k per year
- Contact:
Kelsey White
- Contact phone:
0333 222 5978
- Salary high:
35000
- Salary low:
35000
- Job ref:
JO0000041993
- Published:
about 3 hours ago
- Expiry date:
2023-04-03
- Startdate:
ASAP
SERVICE ADVISOR
Basic Salary - £26,000
OTE - £34,000
Working Hours - Monday - Friday 8:00-18:00 + 1 in 3 Saturdays 08:30 - 12:30
Location - Chelmsford
Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.
Responsibilities of a Service Advisor
- Take Service Department bookings.
- Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
- Meeting and greeting service customers and identifying their service requirements
- Updating customers with technical issues
- Dealing with complaints
- Seize opportunities for up selling products
Skills and Qualifications of a Service Advisor
- Must have previous experience as a Service Advisor
- Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
- Must be money motivated with confidence in up selling
- Must be fully customer focused, presentable and professionally dressed
- Ability to thrive within a busy service department
- Full clean UK Driving Licence
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