Receptionist

4 weeks ago

Leeds, United Kingdom YPP Lettings & Management Company Limited Full time

**YPP is an incredibly vibrant and rapidly expanding business located in the lively city of Leeds. With an ever-growing property portfolio that stretches across the entire UK, we have successfully provided thousands of students and professionals with their luxury accommodation over the past decade.**

**If you have a strong desire to enhance your skills within a dynamic and diverse team, then YPP is the ideal place for you. In return for your dedication, we offer comprehensive tools and resources to help you develop your talents and progress within the company, all tailored to your unique strengths and interests.**

**We are currently seeking a Receptionist who demonstrates an open, engaging, and warm personality. As a key member of our team, you should have exceptional interpersonal skills and a genuine passion for working in an environment that constantly strives to provide the ultimate resident experience. Effective communication, diligence, and excellent organisational abilities are essential attributes for this role.**

**We have recently introduced a new benefits package that include cycle-to-work schemes, birthday leave, additional leave for house moves, work anniversary vouchers, length of service bonuses, engaging team events, agile working arrangements, and so much more.**

**At YPP, we consistently uphold our core values and ensure that every interaction with our stakeholders reflects our commitment to ACHIEVE: Accountability, Clarity, Honesty, Inclusivity, Excellence, Value, and Empathy.**

**Join us as we continue to make a positive impact and create extraordinary experiences together.**

**Job title: Customer Service Representative**

**Location: Leeds**

**Terms: Full-time, Flexible Hours, Permanent**

**Salary: £20,000 - £22,500 dependent on experience**

**About the role**:
Discover the YPP Difference: We stand out from other lettings agencies by placing a strong emphasis on exceptional customer service and building meaningful relationships with our diverse tenants from around the world who are searching for their perfect home.

As our Customer Service Representative, you will be the welcoming face of YPP, serving as the first point of contact for tenants, investors, contractors, and visitors. Your role is vital in ensuring the smooth daily operations of our business.

Working closely with our experienced Community Manager, Lettings Managers, Maintenance and Marketing teams, as well as our dedicated Lettings Consultants, you will enjoy a collaborative work environment where everyone plays a crucial part in our success.

**Daily duties include**:

- Meeting and greeting tenants and other visitors to ensure all receive a warm welcome;
- Answering and forwarding phone calls;
- Liaising with the Lettings, Marketing, Maintenance and Management teams and directing all enquiries to the appropriate departments.
- Screening phone calls;
- Assisting with initial issues and queries raised by current and prospective tenants to ensure they are dealt with efficiently and directed to the responsible team members;
- Keeping the reception area clean, tidy and fully stocked;
- Handling confidential information, including tenancy agreements and copies of personal identification documents;
- Maintaining our lettings database, ensuring notes are fully updated and accurate;
- General administrative duties; and
- Receiving and processing incoming and outgoing mail.

**Essential Requirements**:

- Well organised, self-motivated and efficient;
- Friendly, positive attitude and polite;
- A working knowledge of computer packages, including word and excel; and
- Able to deal with difficult clients/customers.
- Previous customer service experience

**Desirable Requirements**:

- Multilingual

Join YPP and experience a role that goes beyond sales. Be part of a team that prioritizes outstanding customer service, building relationships, and creating a welcoming home for tenants from all walks of life.

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£22,500.00 per year

**Benefits**:

- Company events
- Company pension

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- LEEDS: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Reference ID: Receptionist

  • Receptionist

    1 month ago

    Leeds, United Kingdom Gibson Hollyhomes Full time

    **Receptionist** **Leeds City Centre** **£22,000 - £25,000** **As a Receptionist your duties will include**: - Ensure the Reception area is maintained to a high standard throughout the day - Meet and greet all visitors and clients - Answer all incoming calls and directing them to the necessary contacts - Handle all incoming post and deliveries -...

  • Receptionist

    3 weeks ago

    Leeds, United Kingdom Huntress Full time

    Our client is a well-respected professional services business based in the heart of Leeds City Centre, and they are now seeking a friendly, professional Receptionist to join their front of house team. You will have previously worked in a reception role before and really have a passion for the Receptionist role. This is a really great opportunity for a...

  • Receptionist

    2 months ago

    Leeds, United Kingdom Page Personnel Full time

    Immediate start date - Temporary role offering long-term opportunities **About Our Client**: The client is a Not for Profit and Charities organisation based in Leeds. The key responsibilities of the Receptionist are: - Give a good front of house service - Inputting details into the system - Booking meetings **The Successful Applicant**: The successful...

  • Receptionist

    2 months ago

    Leeds, United Kingdom Page Personnel - UK Full time

    Immediate start date - Temporary role offering long-term opportunities **About Our Client**: The client is a Not for Profit and Charities organisation based in Leeds. - The key responsibilities of the Receptionist are: - Give a good front of house service- Inputting details into the system - Booking meetings **The Successful Applicant**: - The successful...

  • Receptionist

    5 days ago

    Leeds, United Kingdom Hair Growth Centre Leeds Full time

    Job Overview: We are seeking a professional and friendly Receptionist to join our team. As the first point of contact for our company, the Receptionist plays a crucial role in providing excellent customer service and administrative support. **Duties**: - Greet and welcome guests in a friendly and professional manner - Answer and direct phone calls...

  • Receptionist

    5 days ago

    Leeds, United Kingdom Pendragon Full time

    **Receptionist** **Stratstone MINI Leeds** **Salary of £19,824 with £1,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Are you a real people person, passionate about putting the customer first? As a Receptionist with...

  • Receptionist

    2 weeks ago

    Leeds, United Kingdom Pendragon Full time

    **Receptionist (24 hours per week, to be worked Monday, Thursday and Friday 09:00-18:00)** **Stratstone BMW Leeds** **Salary of £11,894 with excellent company benefits** Are you a real people person, passionate about putting the customer first? As a Receptionist with us, you’ll take the time to talk to people, build a genuine rapport and ensure a...

  • Receptionist

    2 weeks ago

    Leeds, United Kingdom Bridge of Hope Full time

    We now have exciting opportunity for a Receptionist/Coordinator to join one of our major client's team based in the Leeds area. **Title: Receptionist** **Location: Leeds_LS11** **Pay Rate: £11ph PAYE** **Start Date: ASAP** **Shift Pattern: 8am-5pm** **Duration: 12/02-16/02** **If possible to attend Friday 09/2/24 - 1pm - 5pm for training.** - General...

  • Receptionist

    2 weeks ago

    Leeds, United Kingdom Bridge of Hope Full time

    We now have exciting opportunity for a Receptionist/Coordinator to join one of our major client's team based in the Leeds area. **Title: Receptionist** **Location: Leeds_LS11** **Pay Rate: £11ph PAYE** **Start Date: ASAP** **Shift Pattern: 8am-5pm** **Duration: 12/02-16/02** **If possible to attend Friday 09/2/24 - 1pm - 5pm for training.** - General...

  • Receptionist

    3 weeks ago

    Leeds, United Kingdom Anderson Wright Consulting Ltd Full time

    **Receptionist - Leeds (LS15)** **£21,000 - £23,000 Basic Salary (Subject to experience)** Our client is currently looking to recruit an experienced Receptionist to join their prestigious and professional office services team in Leeds. They pride themselves on providing outstanding customer service to all customers and visitors and are lookingfor someone...

  • Receptionist

    2 weeks ago

    Leeds, United Kingdom Headway Recruitment Full time

    Our client based in West Leeds is currently looking for an Administrator/Receptionist.. They are a well established family owned company and due to their successful growth they now need to add to their team. The role will be split between Administration in the morning and Reception work front of house in the afternoon. Administration will include: -...

  • Receptionist

    2 weeks ago

    Leeds, United Kingdom Park Plaza Full time

    **Department**: Front Office **Job Level**:Team Member **Job Type**:Full Time **Job Reference**:REQ10660 **Date Posted**:11 March At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our **Receptionist **you are the first and last person our guests see. Your helpful, can-do approach and passion...

  • Receptionist

    1 week ago

    Leeds, United Kingdom Stratstone MINI Full time

    **Receptionist (40 hours per week)** **Stratstone MINI Leeds** **Salary of £19,824 with pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Are you a real people person, passionate about putting the customer first? As a Receptionist...

  • Receptionist

    3 days ago

    Leeds, United Kingdom Stratstone BMW Full time

    **Receptionist (24 hours per week, to be worked Monday, Thursday and Friday 09:00-18:00)** **Stratstone BMW Leeds** **Salary of £11,894 with excellent company benefits** Are you a real people person, passionate about putting the customer first? As a Receptionist with us, you’ll take the time to talk to people, build a genuine rapport and ensure a...

  • Receptionist

    2 months ago

    Leeds, United Kingdom Pertemps Network Group Full time

    **Receptionist**: - 048108244**£12 Per Hour** - Full Time**Temporary** **Leeds, West Yorkshire** **Administration** **Job Description**: **Receptionist Cover** **£12 per hour** **Cover needed from 28th March - 2nd April 10am - 6:30pm** **30th & 31st May and 3rd - 11th June 06:30am - 15:00pm** We are currently seeking a Receptionist for our client who...

  • Receptionist

    2 months ago

    Leeds, United Kingdom Arthington Medical Centre Full time

    We are seeking for a Medical Receptionist and Administrator to join our caring, friendly and busy practice at Arthington Medical Centre. The role of the medical receptionist and administrator will include responding to telephone queries, booking appointments, receiving patients at the reception desk and a host of administrative duties, for example scanning...

  • Receptionist

    6 days ago

    Leeds, United Kingdom William James Recruitment Full time

    Front of House Receptionists - Award Winning Law Firm - Up to £25,000 We are pleased to present this unique opportunity to join a award winning law firm based in Leeds. **Receptionist - Leeds - £25,000 - REF522183TH** **The Role** This is a unique opportunity work alongside a nationally recognised award winning law firm which provides high quality...

  • Receptionist

    2 months ago

    Leeds, United Kingdom Cobalt Recruitment Full time

    Location: Leeds, Leeds - Sector: Administrative Support - Job type: Permanent - Salary: £25000.00 - £30000.00 per annum - Job ref: JN -012023-78925_1675183214 - Published: 31 January 2023 - Expiry date: 01 April 2023 **Receptionist** **Leeds** **£25,000 - £30,000** My client are a leading property development company who are looking for a...

  • Receptionist

    2 months ago

    Leeds, United Kingdom Cobalt Recruitment Full time

    Location: Leeds, Leeds - Sector: Administrative Support - Job type: Permanent - Salary: £25000.00 - £30000.00 per annum - Job ref: JN -012023-78925_1675231398 - Published: 01 February 2023 - Expiry date: 02 April 2023 **Receptionist** **London** **£25,000 - £30,000** My client are a leading property development company who are looking for a...

  • Receptionist - Temporary

    2 months ago

    Leeds, United Kingdom Gibson Hollyhomes Full time

    **Front of House Receptionist** **Leeds Centre** **£10.90 per hour** **Immediate Start** Our client is currently looking for an experienced Front of House Receptionist to support the team providing a professional and friendly welcome to staff and visitors. The Receptionist is to start as soon as possible on a temporary basis. **Key Responsibilities of...