Service Desk Analyst

3 weeks ago

Market Harborough, United Kingdom Big Red Recruitment Full time

Want to grow your IT career? Want to get involved in key IT projects? What if a company, stable, secure, and strong in their belief in supporting and developing their employees, gives you this opportunity?
What about an opportunity to work with a collaborative and friendly team where you will receive consistent training and experience? Would you like you like to explore it?
We would like you to have at least 1+ years' IT support experience in the technologies below.
Don't worry if you haven't got them all. There will be the opportunity to pick up new skills
- Experience of working in a service desk environment.
- Desktop troubleshooting skills
- Knowledge of LAN/WAN
- Experience working with Citrix.
- Experience supporting telephone systems, mobiles, etc.
- Knowledge of Windows OS 10
- Knowledge of Active Directory
Your role will be to support, manage and maintain the Microsoft Windows based desktop systems offering reliability and continuity for all IT users across multiple locations.
This role will also offer you the opportunity to be exposed to wider IT technologies including server and networking infrastructure and will receive continuous training and development to enable you to grow your skills and responsibilities in this progressiveIT environment.
The team operate on a slight shift pattern covering the hours of 8:30am-6:30pm, Mon-Friday, and also for two hours on a Saturday, remotely, on a rota arrangement.
Big Red Recruitment are working on this role exclusively and we have interview slots available. To be considered please send through your CV ASAP

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