Amazon Administrator

**Basis**

Full time

**Region**

South

**Job category/type**

Business Support / Administration

**Date posted**

22/03/2024

**Job reference**

REQ01572023

**About the role**:
We have an exciting opportunity for an administrator position to work within the Amazon team. Supporting with day-to-day tasks within the Amazon department, including problem solving, investigating, looking for improvements and general admin jobs.
- Uploading new products, additional content to the catalogue and review product recommendations to assist sales growth and provide a full comprehensive view of all our available products.
- Ensure accuracy on product details and dimensions, to ensure our customers have clear information of the product.
- Corresponding with stakeholders across various branches and companies, to ensure efficiency is maintained across the business.
- Maintaining stock lists, enabling customer requirements are met.
- Monitoring deliveries and operational performance, ensuring customer satisfaction and reducing customer chargeback.
- Support promotional activity, to drive customers to our product.
- Supporting purchase order management including Amazon Europe, to ensure delivery in a timely manner.
- Processing orders and credits, ensuring our systems balance.
- Inventory management, to support our branches manage incoming dropship orders.
- Investigating and disputing chargeback related issues, to resolve queries to the customer’s satisfaction.
- Carry out any other duties and responsibilities that are commensurate with the role and within your capability, as and when required to ensure the company continues to operate efficiently.

**What are we looking for?**
- We’re looking for an individual who has a great personality and work ethic, is prompt and punctual, keen to learn and expand their skillset.
- You will be required to demonstrate dedication and take ownership of your role, which is crucial in a small team.
- Effective time management and ability to prioritise.
- A self-motivated and organised individual who is able to work on their own initiative as well as working as part of a team.
- Good level of accuracy and data entry skills
- Computer literate with Excel skills is an advantage.
- Strong attention to detail.
- Excellent communication skills, both written and verbal.
- Vendor Central would be preferred but is not essential as full training will be provided.
- Flexible approach when asked to carry out different tasks