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Medical Secretary
4 months ago
**About Us**
Guildowns is a forward-thinking university-linked, teaching and training NHS GP group practice in Guildford, providing care across four sites to over 25,000 patients. Our aim is to provide a high standard of health care to patients with courtesy, friendliness and efficiency.
We have an exciting opportunity for an organised and committed Medical Secretary to join our dedicated Secretarial team.
We offer great perks such as 5 weeks annual leave plus bank holidays, an employee wellness programme, access to store discounts and free parking across all of our Guildford sites.
**The Role**
To provide high quality secretarial and administrative support to our doctors, health professionals and the management team; typing letters, reports, processing patient referrals and taking formal minutes with efficiency and accuracy.
**Duties**
- Process NHS and private referrals to other health care providers.
- Process Advice & Guidance requests to consultants.
- Monitor and track hospital referrals and advice and guidance requests via the e-Referral system.
- Send 2WW (Two Week Wait) referrals via the appropriate system as presented and ensure the referral is recorded appropriately.
- Check that 2WW referrals have been attended and report any DNAs to the referring GP.
- Advise doctors of rejected referrals and ensure these are dealt with on a timely basis.
- Chase hospitals for outstanding clinical letters and test results.
- Transcribing dictation, preparing medical reports and summaries, patient histories, operative notes, manuscripts and correspondence; producing documents using our patient database where applicable (EMIS Web).
- Assist the management team with all clerical and administrative duties if required.
- Liaise and arrange meetings, taking formal minutes if required.
- Respond to patient referral queries via AccuRx.
- Receive and dispatch mail.
**Person Specification**
**ESSENTIAL CRITERIA**:
- **Qualifications**_
- GCSEs (or equivalent) in Maths and English
- **Experience**_
- Minimum of 1 year of secretarial or administrative experience
- **Knowledge & Skills**_
- Excellent keyboard and computer skills
- Excellent communication skills
- Competent with MS Office
- Minimum of 65 wpm (touch) typing speed
- Good command of English and a high standard of grammar and spelling
- Well organised
- Good time management
- Reliable
- Team worker
- **Other**_
- Diplomacy - an understanding, acceptance and adherence to the need for strict confidentiality
- **Additional Desirable Criteria**:_
- Medical Terminology certification
- Medical secretary experience within a Primary Care setting
- Competent with EMIS Web Clinical System
- Audio typing (digital dictation)
- **Band 4 - £25,000 - £28,000 per annum commensurate with experience. **_
- **37.5 hours per week, Monday to Friday.**_
- **Primarily located at our Stoughton Road Surgery, however the job holder may be required to work at the other Guildford sites as and when necessary.**_
**Job Types**: Full-time, Permanent
**Salary**: £25,000.00-£28,000.00 per year
**Benefits**:
- Company pension
- Free flu jabs
- Health & wellbeing programme
- On-site parking
- Store discount
Schedule:
- Monday to Friday
Ability to Commute:
- GU1 (required)
Work Location: In person
