Quality Assurance Administrator

4 weeks ago


Birmingham, United Kingdom Mitie Full time

**Job Title**: Quality Assurance Administrator
**Salary**: £22,672 - £25,875 per annum
**Contract**: Permanent, Full time
**Hours**: 40 hours per week
**Location**: Mitie, T2 Trinity Park, Bickenhill Lane, Birmingham, West Midlands, England, B37 7ES

The administrative role at Mitie's T2 Trinity Park office in Birmingham focuses on the meticulous completion of the reporting process, primarily through proofreading tasks. Under the supervision of Operations Managers/Supervisors, the position prioritizes delivering exceptional service aligned with customer targets and satisfaction benchmarks. Collaboration with departmental managers/supervisors is integral to ensure coherence with organizational objectives.

The role involves liaising with risk assessors and air Engineers to facilitate document exchanges, schematic drawings, and address administrative queries. Utilizing electronic QC tools and manual reports, the incumbent conducts comprehensive checks on reporting systems, ensuring accuracy and compliance. Data management is critical, necessitating the import and transfer of data to departmental electronic systems, with meticulous tracking via local spreadsheets.

Delegating proofreading tasks among team members under supervisor guidance ensures efficient completion. Effective communication with the supplier of the electronic system during proofreading exercises.Vetting survey and service reports, resolving discrepancies, and maintaining quality standards are central responsibilities. Amendments are promptly communicated to risk assessors/engineers, with PDF reports generated and disseminated to relevant stakeholders via MAXIMO and customer folders/SharePoints.



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