Call Centre Agent

4 weeks ago


Milton Keynes, United Kingdom Osborne Appointments Full time

Osborne Appointments are supporting a global supply chain solutions provider based in Milton Keynes. We are looking for passionate, people driven individuals to join the team of Maintenance Controllers on a position of Call Centre Agent.

Are you passionate about customer service?
Have you got previous call centre experience?
Do you have some knowledge of commercial vehicles?

If the answer is yes - the Call Centre Agent position is just right for you

The Call Centre Agent will provide excellent customer service, make decisions regarding vehicle maintenance and repair as well as issue invoices and take care of cost efficiency of operations.

As a Call Centre Agent you will:

- Initiate breakdown assistance for commercial vehicles
- Advise and authorise repairs and servicing of company fleet
- Authorise maintenance and mechanical repairs of vehicles
- Log all repairs, services and interactions in the system
- Issue invoices and take care of cost efficiency of operations
- Support other departments as required

We are looking for:

- Excellent communication skills
- Previous experience of working in call centre environment
- Good keyboard skills and computer literacy
- Ability to think and react quickly
- Keen interest in commercial vehicles or willingness to learn about them

We can offer:

- Annual salary - £26000 - 28000
- 24 days standard holiday + 8 bank holidays
- Free on-site parking
- Discounted Costco membership
- Option to purchase additional holiday
- Annual pay review

And more

Does this sound interesting? Get in touch with us on to find out more details


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