Product & Sales Trainer (Luxury Brand)
5 months ago
**Product & Sales Trainer (Luxury Brand)**
**Who are we?**
Vispring is one of the world’s leading luxury bed brands and has been manufacturing in the UK since 1901. Based in Plymouth since 1970, beside the Tamar River, Vispring sells to 59 countries around the globe and is the benchmark for handmade, bespoke, high-quality beds that are made using only the finest natural materials to guarantee a perfect night’s sleep.
**Some of our benefits**
**Pension**: We want to help you plan for your future, so we will contribute 8% of your gross pay into your pension pot.
**Enhanced Holiday**: We work hard but understand the need for you to enjoy your down time, so we offer 23 days holiday a year (rising the longer you stay with us), plus bank holidays.
**And more**: We have a generous staff discount scheme for our luxury, handmade beds and mattresses, regular workplace wellness checks, Monday to Friday working, free parking and so much more.
**Job Purpose**
To develop and deliver world class product training and education for all Vispring stakeholders. Support colleagues across sales, marketing, and operations to bring to life the Vispring brand in a way that engages employees and customers alike to connect with the brand’s unique features and benefits. Ultimately help to drive brand engagement and sales. Be an ambassador for the Vispring brand.
**Main Duties and Responsibilities**
- Head up product training and brand education for all Vispring stakeholders involved in key functions across the business.
- Design and deliver training modules to ensure all stakeholders have the required skills and knowledge to educate and sell to consumers about the benefits of investing in a Vispring bed.
- Conduct skills gap analysis to identify areas of improvement for internal and external sales staff.
- Produce physical and digital assets which can be used online, in showrooms and stores to help upsell the benefits of the Vispring product portfolio.
- Onboard new employees into the business to ensure consistent understanding of brand USP’s and positioning.
- Collect feedback from those who have undergone training to assess individuals’ performance and implement changes to training modules where necessary.
- Undertake training visits to stores across the UK and export markets when and where appropriate. Co-ordinate with Vispring sales team in each market
- Work closely with marketing team to understand how benefits of sleep for health purposes can help leverage the benefits of investing in a luxury bed.
- Manage the Plymouth showroom to ensure display and product standards are maintained.
**Requirements & Qualifications**
- Minimum 5 years’ experience in training and coaching roles
- Professional qualification in Learning and Development/Training preferred.
- Excellent communication and presentation skills
- A strong empathy for luxury products and bespoke manufacturing
- Team player.
- Strong time management skills
- IT literate in terms of Excel, Word and Power Point
**Workplace**
- Hybrid working with a requirement to travel and spend 3 to 4 days at Plymouth Head Office as and when required, plus regular travel to retailers across UK and occasionally in Europe.
**Job Types**: Full-time, Permanent
**Salary**: £34,000.00-£40,000.00 per year
**Benefits**:
- Company car
- Company pension
- Cycle to work scheme
- Employee discount
- On-site parking
- Private medical insurance
Schedule:
- Monday to Friday
Work Location: In person
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