Sales Operations Administrator

1 month ago


Chipping Norton, United Kingdom VoCoVo Full time

**Responsibilities**:

- Processing and management of customer orders
- Maintaining accurate customer information
- Ownership of customer issues and coordination with relevant parties to enable fast and right-first-time resolutions
- Log Warranty Returns as they are received
- Provide sales order support for Warranty Returns
- Maintenance of Customer Service records and logs as appropriate

**Requirements**:

- Preferably 3 years of administration experience in a Customer Service role
- Possess an analytical mind and takes a proactive approach to problem-solving
- Confident decision-maker and implementer
- Highly customer-focused, an excellent communicator
- Comfortable working in an agile, collaborative team environment
- Strong organisational skills and excellent attention to detail



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