Client Representative

2 months ago


London, United Kingdom CPG GROUP Full time

We are seeking a highly motivated and detail-oriented individual to join our team as a Client Representative. As a Client Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a great opportunity for someone who enjoys working in a fast-paced environment and has a passion for delivering excellent client experiences.

**Responsibilities**:

- Serve as the main point of contact for clients, addressing their inquiries and providing timely and accurate information
- Build and maintain strong relationships with clients, ensuring their satisfaction with our products and services
- Collaborate with internal teams to resolve client issues and escalate complex problems when necessary
- Conduct regular check-ins with clients to ensure their needs are being met and identify opportunities for upselling or cross-selling

**Requirements**:

- Excellent communication and interpersonal skills
- Strong analytical skills with the ability to interpret data and provide meaningful insights
- Detail-oriented with strong organizational skills
- Ability to multitask and prioritize tasks effectively

**Salary**: From £25,497.13 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 04/04/2024


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