Senior Administrator

2 weeks ago

Glasgow, United Kingdom Alexander Mann Solutions (AMS) Full time

**Job description - summary**
We are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solutions (CWS) is one of our service offerings; we act as an extension of our clients’ recruitment team and provide professional interim and temporary resources.

Our investment banking client has been present in the UK for more than 150 years, they’re a long-term partner to British business. Today, the Group is formed of 10 divisions and employs 9,300 staff based in 21 core locations right across the country. Their role is simply stated: help clients achieve their goals by combining local know-how and global reach. In so doing, they seek to make a positive, sustainable contribution to both the UK economy and society.

On behalf of this organisation, AMS is looking for a **Senior Administrator-Trade Management **for a **6-month** long contract based in **Glasgow **providing **Hybrid working (2-3 days in the office).**

**Purpose of the Senior Administrator
- Trade Management**:
In this fast-paced client facing role you will be a part of a global team which sits within the wider middle office department of 28 people.

You will be covering a range of different clients including full life cycle of a trade-fixed income and equity and matching of a trade, straight through to a settlement.

**As a Senior Administrator, you will**:

- Manage mailbox and allocate workload
- Act as a first port of call for any queries or escalation from Administrators, providing support and guidance where required
- Ensure the service level provided by the team adheres to the Client Service Delivery agreements
- Prepare and attend client calls
- Build strong, professional relationships with clients and internal stakeholders
- Generate ideas for improvements to systems and processes
- Ensure adherence to correct escalation framework/matrix
- Ensure that internal and external audit/compliance/risk requirements are met
- Engaging with brokers/traders

**What we’re looking for**:

- Experience of working in Operational environment in Financial Services or Banking
- Office administration experience
- Strong risk awareness
- Attention to detail
- The ability to adapt to an ever-changing environment
- The ability to work within a team
- Strong client service skills
- Familiarity with financial markets
- Trade matching and trade settlement experience

**This client will only accept workers operating via an Umbrella or PAYE engagement model.**

AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.

Job Reference: AMSCWS00226

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