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Bakery School Administrator

4 months ago

Wembley, United Kingdom Bread Ahead Full time

**About us**

Nestled in the hustle and bustle of Borough Market, Bread Ahead’s journey began in 2013 when founder Matthew Jones, having spent 25 years in the restaurant industry decided it was time to focus on great baking and great products We have enjoyed a steady growth and expanded locally throughout London with stores in Chelsea, Wembley and Soho, as well as our debut international outpost in Dubai.

We opened our flagship bakery school in Borough Market in 2014 to show the public just how easy baking good bread can be. Since early 2020, Bread Ahead Bakery School has reached thousands of homes through our online baking classes which have become a treasured part of kitchens all over the world We’ve grown to become a destination for both Londoners and foodies across the globe.

But we are just getting started With more London locations planned alongside further international expansion, we’re at an exciting point in the development of our team and we’re looking for like-minded people who are as passionate about food and hospitality as we are.

**About the role**

Bread Ahead are seeking a Bakery School Administrator to join us during an exciting period of growth and opportunity.

As Bakery School Administrator, you are key to the smooth running of the school. As first point of customers and students, your personality and enthusiasm for providing every customer a delightful experience will shine through.

Responsibilities and duties:

- Welcoming students to the bakery school and managing the reception area.
- Managing bookings and communications regarding workshop scheduling.
- Providing reports and supporting the bakery school team with general administrative duties.

Shifts are scheduled on a rotational basis including weekends. The role will be based across our different London bakery school locations (currently Wembley, Chelsea and Borough Market).

**About you**

Alongside your passion for baking and great food, the customer experience is at the heart of everything you do.

As a strong team player your interpersonal skills will shine through, and you are self-motived and possess excellent communication, organisation, adaptability, and problem-solving skills. You’re agile, dynamic and can quickly react to any situation.

You possess strong experience of working in a fast-paced customer focussed environment and you take ownership of your responsibilities and any issues you may face during the day to ensure satisfactory resolution.

You are a team player but also confident working independently to meet deadlines and ensure tasks are prioritised appropriately. You are motivated and committed, approaching all tasks with enthusiasm. You are hungry to develop your skills and seize opportunities for learning in your day-to-day role.

You possess a minimum of 5 GCSEs A*- C/9 - 4 or an equivalent professional qualification in customer service or business administration.

**How to apply**

Forward your CV and cover letter explaining why you would be the perfect fit.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: From £10.00 per hour

**Benefits**:

- Discounted or free food
- Employee discount

Schedule:

- Day shift

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: BA-SA