Operations Executive

3 weeks ago


London, United Kingdom Knight Frank Full time

We are looking for an Operations Executive to support Knight Frank Capital Advisory (KFCA). KFCA provides integrated capital structuring and sourcing services for real estate investors across the UK and Europe. The FCA regulated division of Knight Frank comprises Debt Advisory, Equity Advisory and Financial Modelling teams working as a combined unit, allowing for a holistic understanding of all aspects of real estate funding.

Main duties will be providing an effective and efficient support service to the Department and Teams Heads and managing the daily operations of the department. We are looking for someone who can deal with a range of responsibilities, who is also highly organised and proactive with a high level of personal initiative.

The role will include EA responsibilities to Lisa Attenborough, as well as day to day support for the Department Heads and general administration for the rest of the team including collaborating with colleagues from across the various KFCA teams. The role will provide support to the Sub-Divisional EA and Operations Manager and the broader Residential Development business to improve efficiency and effectiveness.

It will also involve creative input for marketing collateral and pitches to support the team in producing the highest quality collateral.

**Responsibilities**:
**EA Support to Departments** **Heads**
- Board management meetings, supporting chair - setting up meetings/ preparation of documents for distribution / attending / minutes/ following up / chase actions
- Corporate travel arrangements; nationally and internationally
- Development of operational strategies to support team growth and client relationships
- Being aware of all current projects to ensure the best possible service is provided

**Operational** **Support**:

- Provide support as needed to Sub-Divisional EA and Operations Manager.
- Invoicing, bad debt reporting & fee reconciliation
- Assisting team and Operations Manager with audit preparations
- Coordinating subcontractors and settling payments
- Reporting weekly figures
- Ensuring best practice guidelines are followed
- Ensuring the team attend the latest training modules, are aware of office updates and remain compliant
- Supporting the Operation Managers, ensuring CRM and Knight Frank systems are working correctly for the Service Line
- Monitoring GDPR standards across all the Residential Investment teams
- Support the induction and onboarding of new starters across the subdivision
- Handling and creating new instructions
- Creating terms of business and heads of terms
- Completing Conflict of Interest checks on all new and potential business
- Raising legal tickets
- Assisting the CDD team with compliance checks where necessary.
- AML office representative, ensuring all files are up-to-date and correct
- Represent operations team in specialist area (E.G. Audits & compliance, facilities, CX & productivity, systems & finance)

**Experience required**
- 4+ years experience in a similar/support-based role
- Real estate experience ideal but not essential
- Proficient with Microsoft packages including PowerPoint, Excel, and Word



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