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Weekend Call Centre Team Leader

3 months ago

Leicester, United Kingdom Adecco Full time

**Weekend Call Centre Team Leader**

Permanent contract, LE4 (Near Leicester town centre)

Sat-Sun 15hrs p/week, 8am-4pm,

£9,565 p/a + benefits + free car park

**Duties**:

- Responsible for up to 15 Customer Service agents
- Ability to motive the team to meet and exceed KPI's
- Training, coaching & mentoring, conducting regular 1-2-1 reviews with the agent, identifying challenges to overcome & opportunities to improve.
- Performance development
- Working as part of the team
- Good PC and admin skills

**You must have experience leading and coaching a team ideally in a customer service or similar background**

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

To speak to a recruitment expert please contact Sayma Miah