Credit Controller

7 months ago


Huddersfield, United Kingdom Bestway Wholesale Full time

**Job Title**: Credit Controller
**Employment type: Permanent**- Full Time
**Location**:Huddersfield, West Yorkshire, UK
**City/Town**: Huddersfield
**Postcode**:HD2 1UP
**Salary**: Competitive, plus company benefits.
- **This is an exciting career opportunity for a Credit Controller to join our Finance team in Huddersfield This role will be instrumental in driving forwards the efficiencies and effectiveness of the team.**_
- **Hours of work: Monday - Thursday 8.00 am - 4.45 pm and Friday 8.00am - 4.30 pm**_
You will be assigned your portfolio of retailers and clients. As part of a small team flexibility, tenacity together with excellent communication, organisation and time management skills will be essential.
**Your main responsibilities**
- Ensure all collection calls, letters and follow-up actions are carried out to meet agreed SLA
- As necessary arrange for the distribution of standard letters and computerised statements to bring the matter to the customer’s attention
- The preparation of reports on debt management and credit control as required
- Prioritise and manage workload to meet key performance indicators
- Agree, negotiate, and enforce re-payment plans
- Maintaining contact with clients to ensure invoices are clear for payment
- Resolving queries both internally and externally around outstanding invoices
- Liaise directly with 3rd party collection agencies
- Providing account information to internal departments including weekly reports and KPIs

**About you**
- Relevant experience working in a credit control role and ideally in a sales/customer service driven environment
- Ability to establish and maintain internal and external customer relationships at all levels
- Calm and professional manner
- Ability to influence and negotiate
- Team player with a proactive positive attitude
- A systematic approach and an eye for detail
- Ability to make judgements on the need for consultation and escalation
- Competent with Microsoft Office products
- Experience in using finance systems

Work Location: In person


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