Senior Branch Manager

5 days ago


Thatcham, United Kingdom Ultimate Banking Ltd Full time

**Role**: Senior Branch Manager

**Location**: Thatcham and Hungerford

**Hours**: Full Time, Monday - Friday 9am-5pm. Plus 2/4 Saturdays, 9am - 12pm (paid as overtime)

**Salary Range**: £26,985 - £29,984

Every employer is not the same and who you work for and what that environment looks like is the difference between any job and a great job.

Newbury Building Society is different, here are just a few of the reasons why:

- The business is mutual - owned by the people who choose this business for their borrowing and saving needs
- The customer is at the heart of everything, ensuring a consistently first-class experience for new and existing customers
- There is a commitment to support the personal development of employees, whatever their role
- Strong local charity and community partnerships are developed, providing invaluable support
- An industry leader, being the recent winner in the category of "Best Building Society" at the British Bank Awards

You will put the best interests of our customers (members) first by providing a high quality, personalised service and continually striving to improve customer experience.

Reporting to the Area Manager, you will take ownership of ensuring branch compliance with procedures and processes to meet our business objectives.

In return, you will get all the support and recognition you deserve.

You will take part in a comprehensive training programme, enabling you to fully understand the business, values and how Newbury Building Society stands out from the crowd.

**Essential Criteria**:

- Experience of managing and coaching an effective team
- Evidence of excellent written and verbal communication skills
- Proven experience of working with internal and/or external, customers to ensure the highest quality service experience
- A full driving licence and access to your own vehicle at all times
- Qualified to GCSE Maths and English level 4 or equivalent
- Competent in the use of Microsoft packages - Word, Excel, Outlook and Office 365


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