HR Generalist

**POSITION TITLE**: People Services (HR) Generalist

**DEPARTMENT**:People & Culture

**LOCATION**: Remote, United Kingdom

**Ora Values the Daily Practice of **
- Prioritizing Kindness
- Operational Excellence
- Cultivating Joy
- Scientific Rigor_
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At Ora, we are building the future of ophthalmic clinical research. As the world's leading full-service ophthalmic drug and device development firm, we guide our clients across all phases of clinical research to efficiently bring new products and therapies to market. Over the past forty years, our expert teams have helped earn more than fifty new product approvals. Today, our team continues to expand across the globe, with over 350 employees across the US, Europe, Australia, and Asia.

**The Role**:
This People Services (HR) Generalist will be an integral part of the People & Culture team, responsible for supporting the People Services function with a focus on UK employment law and HR best practices. The People Services (HR) Generalist will manage the administration of the people services UK policies, procedures and programs and carry out responsibilities in the following functional areas: employee relations, training and development, benefits, and onboarding/offboarding.

In addition, this role will perform administrative and general support duties of a highly responsible and confidential nature.

**What You'll Do**:

- Stay updated with the latest developments in UK employment law and ensure the company's policies and practices align with legal requirements.
- Oversee the employee onboarding and offboarding processes, including the coordination of equipment and first day orientation.
- Address unique HR challenges in the sector, including workforce planning, end to end employee lifecycle, and employee engagement.
- Handle employee relations matters, resolve disputes, and provide guidance to employees and managers to maintain a positive and productive work environment.
- Manage UK employee benefits and leave of absence requests, including yearly UK benefit open enrollment process and training.
- Work with external partners and internal leaders to approve and manage documentation and system updates, and handle employee questions.
- Develop and maintain HR policies, procedures, and documentation to ensure consistency and compliance.
- Prepare and analyze HR metrics and reports to inform decision making and improve HR processes.
- Support with People Services projects and initiatives aimed at improving organizational effectiveness.
- Responsibilities may differ slightly from the above based on the specific needs of the business.
- Clear and sustained demonstration of the Ora's Values of prioritizing kindness, operational excellence, cultivating joy and scientific rigor.

**What We Look For**:

- Experience needed for the Role:_
- Degree in Human Resources, Business Administration, or a related field.
- 3+ years of Human Resources Experience.
- CIPD Level 5 or above.
- Strong knowledge of UK employment law and HR best practice.
- Ability to maintain confidentiality and deal sensitively with related issues and individuals using tact, diplomacy, and discretion.
- A basic understanding of pensions and insurance benefits in order to manage these schemes.
- Additional Skills & Attributes:_
- Able to hold big-picture vision with detailed analysis.
- Welcomes feedback and sees a job as a place to grow not only professionally but in your own personal development.
- Detail oriented, organized, and capable of managing multiple tasks.
- Resourceful and willing to figure out how to solve problems independently.
- Unflappable and able to remain calm and problem-solve in challenging situations.
- Quick to implement and thrive on a fast-paced team.
- Always thinking of things from the employee's perspective and how we can best serve this population.
- Likes working from home and having autonomy to figure out systems and processes for workflow and deliverables.
- Competencies and Personal Traits:_
- **Attention to Detail**: Ability to analyze available data and take the time to understand as full a picture as possible to drive successful solutions to complex problems.
- **Emotionally Intelligent Leadership**: Ability to lead with a positive mindset and empathy. Possess the capacity to understand others and to be aware of and sensitive to the feelings, thoughts, and experience of your colleagues and customers.
- **Intellectual **Curiosity**: A person's willingness and desire to learn new things and dig deeper than the surface. Intellectual curiosity makes learning a much more natural process, instead of just a duty or a chore. When you're intellectually curious, you're more willing and interested to acquire knowledge. You naturally ask more questions and seek to understand why things are the way they are.
- **Innovative Mindset**: Forward thinking, creative and open to testing, making mistakes and trying again; collaborative and progress-lo