Customer Information Assistant

1 month ago


Goole, United Kingdom East Riding of Yorkshire Council Full time

**The job itself**:
**Could you be a Customer Information Assistant delivering excellent customer service at our Goole Adult Learning and Employability Centre?**

**We are looking for people like you**

If you thrive on providing excellent customer service and have strong ICT skills, excellent organisation skills and a passion for helping people to achieve their potential, then this could be the job for you

We are seeking to appoint a full time Customer Information Assistant (37 hours per week) for our Adult Learning and Employability Centre in Goole.

This is an interesting, demanding, and varied role that requires resilience and the ability to multi-task.

You will be helping people to make decisions about learning and development opportunities. You should be target focused and prepared to contribute to the planning, development and organisation of activities that support the centre to achieve its specified targets.

You should have experience of dealing with customers in a face to face and telephone situation and be confident in your approach. You must be flexible with your working hours and able to work when our adult learning classes are delivered. We do not operate on a termly basis and our programmes are delivered to support people of all ages and abilities.

The post is for 37 hours per week - Monday to Friday with one late night until 7.00pm to be agreed with a later start time.

Occasional Saturday morning cover may also be required (additional pay would be made). Additional hours may be available during peak enrolment periods, and you may also be required to work from one of our other adult learning centres on occasions (travel expenses will be paid), so ideally, we are looking for someone who is flexible.

This is an excellent opportunity, for someone with a passion for customer service who is self-motivated, highly-organised and resilient, to join our friendly team.

What we need from you
- A commitment to providing excellent customer service
- High level of communication skills - both written and oral
- Excellent IT skills
- Good administrative skills and attention to detail to ensure completion of relevant paperwork
- Excellent organisational skills
- Experience of working within a fast-paced environment with challenging deadlines

What you get in return
- A chance to share your passion for customer service and lifelong learning
- Relevant training and support
- Support from our experienced team
- A professional and experienced line manager

Short-listed applicants will be invited to attend an interview.



  • Goole, United Kingdom Vivify Venues Full time

    This role comprises **evenings, weekends**, and **school holiday camps!** **Contract Type**:part time, 0 hours, permanent **Address**: Centenary Road, Goole DN14 6AN - **Job Purpose**:To welcome our Hirers and their groups into the schools’ facilities ensuring all facilities are opened and set up on time for each group to be able to enjoy their...


  • Goole, United Kingdom Kennings Building Supplies Ltd eDecks Full time

    Kennings Building Supplies Ltd are recruiting for a Customer Care Assistant to join their Team for approximately 40 hours per week (immediate start available). Duties will include; - Answering calls from Customers who have experienced problems with their order - Communicating with Customers using our online Portal facilities - Working as part of a team...


  • Goole, United Kingdom The STAR Multi Academy Trust Full time

    Job Title: Administrative Assistant Pay Grade: Grade CD (point 3 -6) £8,770 - £9,161 (actual salary) Permanent, Term Time only plus 5 training days Responsible to: Executive Headteacher Job Purpose: To provide Reception/Administration support service to the School and Headteacher to support and enhance the educational provision it provides. Job...

  • Customer Advisor

    6 days ago


    Goole, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 16 hours per week** **6 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 8.00pm** **£12.21 per hour** **B&Q Goole** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need...


  • Goole, United Kingdom Salvation Army Trading Co. Ltd. Full time

    **The role**: We are looking for a friendly & helpful area collections driver's assistant. If you have had customer focussed experience, whether in paid or voluntary roles and have a friendly and positive outlook then we are looking for you to assist our teams in making the shop as successful as it can be. As an area collections driver's assistant you will...

  • Retail Assistant

    3 days ago


    Goole, United Kingdom Farmfoods Full time

    **Retail Assistant - Part Time, 16 hours.** We are looking to recruit a new retail assistant for our shop in Goole, East Riding of Yorkshire. We offer a permanent part time position working a variety of shifts, with a minimum of 16 hours worked over 4 days from 7 each week, including weekends. **Pay & benefits**: The amount that you will earn depends on...

  • Customer Service

    3 days ago


    Goole, United Kingdom Tunstall Full time

    We are recruiting a **Customer Service & Invoicing Administrator** to join our team based in Whitley Bridge, Yorkshire. **What will you be doing in this role?** As a Customer Service & Invoicing Administrator at Tunstall, it will be your responsibility to liaise with a variety of customers and organisations via various communication methods. The role...

  • Sales Assistant

    1 month ago


    Goole, United Kingdom Bargain Booze Full time

    **Job Title**: Sales Assistant **Employment type**:Permanent - Full Time **Location**:Goole, East Riding of Yorkshire, UK **City/Town**: Goole **Postcode**:DN14 5EW **Salary**:Competitive, plus company benefits **_We have a fantastic opportunity for a confident and enthusiastic Sales Assistant to join our best-one team!_** Our Sales Assistants play a...

  • Admin Assistant

    2 weeks ago


    Goole, United Kingdom Specsavers Full time

    **Admin Assistant** **Store: Specsavers Goole** **Hours: Part time - 22.5 hours - across 3 days (Weekend working is essential)** **Salary: Competitive basic dependent on experience** **Benefits: Bonus, Free Parking & great career progression opportunities** **_ Previous Admin or Reception experience required_** At Specsavers, our Admin Assistants /...

  • Optical Assistant

    2 weeks ago


    Goole, United Kingdom Specsavers Full time

    **Experienced Optical Assistant** **Store: Specsavers Goole** **Salary: Dependent on experience** **Hours: Part Time - 14 hours - Weekends only** **Benefits: Bonus, Free Parking & great career progression opportunities** **Previous Optical experience is essential for this role** Join our team as an Optical Assistant, and you’ll discover why at...

  • Optical Assistant

    3 days ago


    Goole, United Kingdom Specsavers Full time

    **Experienced Optical Assistant** **Store: Goole** **Hours: Full time - 37.75 hours per week (Weekend working is essential)** **Experience: Previous Optical experience is essential** **Free parking is available** Join our team as an Optical Assistant, and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting,...

  • Technical Assistant

    4 weeks ago


    Goole, United Kingdom East Riding of Yorkshire Council Full time

    **The job itself**: An exciting opportunity has become available for a Technical Assistant to join the Goole Community Wellbeing Team (Adult Social Care). The successful applicant will be instrumental in supporting the team with performance data inputting, analysis of data to identify trends, information and use of technology. The post holder will support...

  • Sales Assistant

    2 weeks ago


    Goole, United Kingdom Bestway Retail Full time

    We have a fantastic opportunity for a confident and enthusiastic Sales Assistant to join our best-one team! Our Sales Assistants play a key role in delivering excellent customer service, ensuring the store is fully stocked and driving sales. Hours of work: 22 hours per week Your main responsibilities: Acknowledge customers with a smileRespond to queues...


  • Goole, United Kingdom Additional Resources Full time

    Bookkeeper / Accounts Assistant Location: Goole, East Yorkshire Salary: Minimum £13.50 per hour + Benefits Part-Time / Full-Time, Monday - Friday (24 - 37.5 hours) The Client: Our client is a well-established accountancy firm, specialises in supporting the small business sector with comprehensive accounting services. The Role: As a Bookkeeper / Accounts...


  • Goole, United Kingdom Additional Resources Full time

    Bookkeeper / Accounts AssistantLocation: Goole, East YorkshireSalary: Minimum £13.50 per hour + BenefitsPart-Time / Full-Time, Monday - Friday (24 - 37.5 hours)The Client:Our client is a well-established accountancy firm, specialises in supporting the small business sector with comprehensive accounting services.The Role:As a Bookkeeper / Accounts Assistant,...

  • Customer Service

    3 days ago


    Goole, United Kingdom Tunstall Full time

    We are recruiting a **Customer Service & Invoicing Administrator** to join our team based in Whitley Bridge, Yorkshire. **This is a Fixed Term Contract for 6 months.** **What will you be doing in this role?** As a Customer Service & Invoicing Administrator at Tunstall, it will your responsibility to liaise with a variety of customers and organisations via...

  • Assistant

    2 days ago


    Goole, United Kingdom Compass Group Full time

    **What you'll be doing**: Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Eurest on a part time basis, contracted to 16 hours per week. As a Assistant, you will contribute to a passionate and friendly...

  • Counter Assistant

    2 weeks ago


    Goole, United Kingdom Radical Resource LTD Full time

    **Job description** Job Role: - Registering a high level of customers - Provide a high level of customer service - Managing cash and card payments - Preparing driver pass out paperwork - Assist with credit control - Oversee all administration associated with the running of an auction as well as performing other routine administrative tasks. The Person: -...

  • Accounts Assistant

    3 days ago


    Goole, United Kingdom Edwards & Pearce Full time

    Accounts Assistant **Salary**: £24,000 - £25,000 Benefits: Pensions, 22 days holiday plus stats Location: Goole Our client is now in their 30th year of business, are specialists in their field and have an excellent customer base with year on year growth. They are now looking to recruit an experienced Accounts Assistant to join the team. Working closely...

  • Yard Assistant

    1 month ago


    Goole, United Kingdom Kennings Building Supplies Ltd eDecks Full time

    Full training will be given. Good numeracy skills essential Fork lift license is not essential but would be an advantage. Must have own method of Transport. Main Responsibilities: *Moving Timber and products around the yard *Picking & Packing of Timber & Building materials *Assisting Customers (loading Goods into their vehicles safely) *Assisting the...