Pharmacy Dispenser

**Purpose**:

- To work alongside pharmacy technicians and the responsible pharmacist under the **supervision of the branch manager** to ensure the **safe, accurate and timely supply** of prescribed medication to patients.
- To provide **medicines-related and healthy lifestyle advice** to patients as well as assisting in the smooth operation of the pharmacy.

**Key responsibilities**:

- To be working towards or have **completed an accredited NVQ level 2 (Buttercups)** Dispensing Assistant training course.
- To select, **label and dispense pharmaceutical products** in accordance with a prescription by following **Standard Operating Procedures (SOPs)** and complying with all **legal requirements**.
- To ensure the safe and correct transfer of dispensed items to patients.
- To **accurately maintain Patient Medication Records (PMR)** to ensure patient safety and in accordance with data protection requirements.
- To **identify medicine related problems or queries** and bring these to the attention of the branch manager.
- To **answer queries on the supply and availability of medicines**, where it is within your competence.
- To **receive stock in accordance with SOPs**.
- To ensure the safe and **appropriate storage of medicines**.
- To assist with **stock control and the maintenance of reasonable stock levels** within the pharmacy environment.
- To **liaise with other healthcare professionals** to assist in the continuity of patient care across primary and secondary care.
- To assist with service provision to care homes including the preparation of **Monitored Dosage Systems (MDS)**.
- To **respond to symptoms** described by customers by following agreed protocols and using own **knowledge and judgment**.
- To select and recommend **suitable products and provide advice **on their correct use.
- To provide advice on leading a **healthy lifestyle**.
- To **refer to the pharmacist when appropriate**.
- To assist with the engagement of patients onto **advanced services** such as NMS, BP/ABPM, DMS, CPCS, flu jabs,.
- To maintain an **up-to-date knowledge of medicines and minor ailments** by reading journals, product information and training resources.
- To assist in providing pharmaceutical care to patients by carrying out reasonable duties as determined by **needs of the business**.

**Personal specification**:

- Good **attention to detail **and high levels of **concentration**.
- Excellent **communication **and **customer service** skills.
- Excellent **team working** skills.
- Good level of **IT literacy and numeracy**:

- A **warm and friendly **but **professional **attitude towards customers.
- An ability to respond to medical queries in a **sensitive and professional** manner.
- Experience of **handling money **and maintaining finance records

**Job Types**: Full-time, Permanent

**Salary**: £10.42 per hour

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: In person

Reference ID: Stourbridge