Front of House Staff

7 months ago


Axminster, United Kingdom The Hunters Lodge Inn Full time

**Job Title: Front of House Team Member**

**Company Overview**:
Join our dynamic team at [Company Name], where we prioritize exceptional service, rewarding work conditions, and a supportive environment. We are currently seeking both full-time and part-time Front of House Team Members to join us. Enjoy excellent rates of pay, attractive working conditions, and benefits, including a share of tips for each service worked.

**Primary Responsibilities**:

- Provide friendly and efficient service to guests, ensuring their needs are met promptly and professionally.
- Greet guests upon arrival, escort them to their tables, and provide menus and recommendations as needed.
- Take food and beverage orders accurately and relay them to the kitchen and bar staff.
- Serve food and beverages to guests in a timely manner, following proper service procedures.
- Handle guest inquiries, requests, and complaints promptly and courteously, seeking assistance from management when necessary.
- Maintain cleanliness and organization in the dining area, including clearing and resetting tables.
- Collaborate with colleagues to ensure smooth operations and teamwork across all areas of the restaurant.

**Benefits**:

- Competitive rates of pay commensurate with experience.
- Attractive working conditions with opportunities for both full-time and part-time positions.
- Share of tips for each service worked, providing additional income.
- Supportive team environment with opportunities for growth and development.
- Employee discounts on food and beverage purchases.

**Requirements**:

- Minimum of 1 year of experience in a similar front of house role, preferably in a restaurant or hospitality setting.
- Must be at least 18 years old.
- Reliable method of transportation to and from work.
- Excellent customer service skills with a friendly and approachable demeanor.
- Strong communication skills, both verbal and written.
- Ability to work effectively in a fast-paced environment and multitask as needed.

**Job Types**: Full-time, Part-time, Permanent

Pay: £8.60-£11.44 per hour

Expected hours: 16 - 40 per week

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking

Physical setting:

- Bar
- Restaurant

Ability to commute/relocate:

- Axminster, Devon: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Front of house: 1 year (preferred)
- Hospitality: 2 years (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person


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