Hotel Concierge

4 days ago

Crawley, United Kingdom Axcel Hospitality Gatwick Limited Full time

Responsibilities for Concierge
- Greet guests and visitors warmly and make them feel welcome and attended
- Offer restaurant and activity recommendations and assist guests in arranging transportation and excursions
- Receive and redirect mail, phone calls, packages, etc
- Ensure that guest spaces and lobby are clean and tidy at all times
- Act as a liaison between guests and any department necessary including the kitchen, housekeeping, etc
- Anticipate guests needs in order to accommodate them and provide an exceptional guest experience
- Maintain inventory of supplies and order new stock as needed

Qualifications for Concierge
- Positive phone demeanor and superior written and verbal communication skills are essential
- Must have a service oriented mindset and be capable of making every guest feel valued
- Knowledge of basic office equipment, including printers, scanners, copiers, etc.
- Exemplify strong organizational skills and attention to detail
- Possess a positive attitude and be willing to work as part of a team
- Willing to work irregular shifts and weekends

**Job Type**: Part-time
Part-time hours: 40 per week

**Salary**: £9.50-£10.00 per hour

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Crawley, RH11 0PQ: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer Service: 1 year (preferred)

**Speak with the employer**

+91 7375328997

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