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Housekeeping Supervisor

4 months ago

Harrogate, United Kingdom Crowne Plaza Hotel Full time

**About us**

Crowne Plaza Hotel is a small business in Harrogate. We are professional, agile, and our goal is to Valor Hospitality is a trusted, multiple award winning, and full service, international hospitality company operating in the US, UK, Europe, Africa, Asia and the Middle East. We are reimagining hospitality internationally, creating great ROI, driving commerciality with creativity and innovation. Recognised by owners, investors and developers as an innovative and trusted partner to drive revenue and increase profits. Here in the UK we operate 35 properties across the brands of Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott Hotels and Courtyard by Marriott, in various locations throughout the UK. The Company continues to have ambitious development and growth plans..

**THE ROLE**

As ‘Housekeeping Supervisor’ you’ll be behind the scenes, delivering on our mission

You’ll be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team.

You’ll understand the importance of a fantastic first and last impression to the happiness of our guests. You’ll have high standards when it comes to Housekeeping and be meticulous about the health and safety of both staff and guests alike. As Housekeeping Supervisor you will assist the Head Housekeeper in the responsibility for standards of cleanliness in guest bedrooms and public areas throughout the hotel. You’ll be a passionate leader with the ability to motivate and support the team and keep the department running smoothly. You’ll have high standards when it comes to guest experience and brand standards and you’ll take ownership and pride in your work.

**WHAT YOU’LL BE DOING**
- Supervision, coaching and training
- Customer service
- Working as part of a great team
- Allocation of duties
- Stock control
- Working closely with all hotel departments
- Maintaining high standards of Health & Safety
- Working closely with all hotel departments
- Administration and Technology savvy
- Available to work when the customer needs you

**Salary**: £25,223.00 per year

**Benefits**:

- Bereavement leave
- Canteen
- Company pension
- Cycle to work scheme
- Discounted or free food
- Free parking
- On-site parking
- Sick pay

Schedule:

- Day shift

Ability to commute/relocate:

- Harrogate: reliably commute or plan to relocate before starting work (required)

**Experience**:

- housekeeping: 1 year (required)

Work Location: In person