Front of House

4 weeks ago


Redcar, United Kingdom Elior Full time

General information

**Front of House & Events Supervisor**

**Ref: 2023-53836**

**Job Information**

**Division**:

- Elior Concessions

**Advert Closing Date**:

- 04/06/2023

**Contractual Hours**:Full-time

**Salary**:

Competitive

**Contract Type**:Permanent

**Location**:Redcar, TS10 4AS

**Working Environment**
Kirkleatham Walled Garden has a 350 seat Pavilion Marquee with various other areas on site which can cater for Weddings, Funeral Receptions, Birthdays, conferences and more. On site we have a Garden attraction and also our Tearoom which is open to the public 7 days a week. We are looking for a strong
**Supervisor** to add to our ever growing team.
Your key responsibilities as the
**Supervisor** will consist of:

- Taking a lead of departments to ensure proactive management of teams on site
- Accountable for recruiting, inducting, training and supporting staff to deliver an efficient, high quality service to Elior UK, our customer and clients
- Controlling and managing a budget.
- Engage with clients, customers and residents
- Accountable for COSHH, Food Safety, H&S, legal regulations, environmental policies and duty of care to customers and colleagues

**Working Pattern**: 40 hours per week

**Skills and Experience**
The experience and knowledge we are looking for from the future
**Supervisor** include:

- Proven experience of successfully leading a team
- Proactive with a ‘can do' attitude
- Cafe & Event experience desirable

**Benefits**
We thank our colleagues for a job well done, that’s why we offer a wide range of benefits, including;
- A competetive salary, 28 days holiday*, life assurance, a workplace pension & free lunches on site
- The option to buy additional holidays - **supporting your way of life**:

- Free access to mental health first aiders & counselling sessions - **supporting you through life’s ups and downs**:

- Free access to the 24/7 GP service, nutritional & health experts, financial & legal support - **the wellbeing of our teams is key**:

- A vast amount of discounts & cashback for supermarkets & retail - **reducing your shopping bills**:

- A cycle-to-work scheme - **keeping your wellbeing and our carbon footprint in mind**:

- Discounts for cinemas, restaurants, hotels, holidays and family days out - **we want our teams to enjoy life**:

- A great variety of opportunities & award-winning development programmes to support your career ambitions -** big enough for growth, small enough to feel connected**:

- 2 days paid leave for charity work - **the community is at the heart of everything we do**
- Pro rata, incl. bank holidays

**Why it’s Great to Work for Us**
Welcoming you into our warm, friendly, and genuine team from your first day, we'll make you feel part of the family. With an inclusive, collaborative, and caring culture, you will share our shared purpose of delivering outstanding customer service.

At Elior, we're innovators and extremely proud of our work around diversity, sustainability, and social value. That's why with a firm belief in a diverse workplace, 95% of our colleagues feel we cultivate a culture where people of all backgrounds are welcome and valued.

**Our People Promise**

We promise to value you like we value our customers. We want you to feel appreciated, supported and fulfilled.

**We aspire to do this by**:

- Offering roles to support your way of life
- Employing people who care
- Trusting you to deliver
- Thanking you for a job well done
- Letting you know what you need to know
- Listening to you
- Providing opportunities for growth and progression
- Supporting you through life’s up and downs

**About Us**
At Elior we're enriching lives, everywhere, every day. Feeding children in schools, loved ones in hospitals and care homes, sports fans in stadiums, visitors in heritage sites and teams in the workplace.
We are a multi-award-winning global player in the hospitality sector, founded in 1991 with over 105,000 colleagues worldwide, serving over 4 million guests every day. In the UK, our dedicated team serve our customers across 1200 locations.
Because of our success and stability, we can offer you excellent career opportunities where you will be nurtured and supported to fulfil your potential. We are renowned for looking after our people, with 87% of our colleagues feeling proud to work with us, and we are committed to delivering delicious and healthy food, which is ethically sourced.
And we're committed to looking after the planet, supporting the community, cutting food waste and supporting wellbeing. We've lots to shout about with our strong and united approach in tackling many important global sustainability issues.
This role sits within our concessions division, catering for customers at visitor attractions. By continuously developing and keeping ahead of the competition through innovative catering and hospitality offers, our concessions sites aim to make every customer experience memorable. Away from the standard nine to fi



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