Business Administration Apprentice

5 months ago


Birmingham, United Kingdom Reflections Training Academy Full time

You will also be studying toward a Level 3 NVQ Business Administration Apprenticeship

**Duties will include**:

- To work to and promote the Reflections company values at all times
- Excellent and professional telephone manner
- Managing a busy switchboard, taking, and distributing messages when appropriate
- Meeting and greeting all learners, clients and visitors to Reflections Training Academy with a friendly and proficient persona
- Recording, reporting and tracking learner attendance, producing statistics where required
- Booking of travel arrangements as and when required
- Full administrative support to Training Personnel
- The monitoring and ordering of stationary as and when required
- Communication to employers over learner attendance
- Update promotional client information as and when required, to work alongside the marketing team
- Effective ongoing auditing of documentation to ensure full compliance
- Compiling audit review evaluations for Directors/Senior Management

**The following skills and experience are required**:

- Highly presentable with excellent customer service and communication skills
- Ability to prioritise a varied workload, adhering to all deadlines
- Developed PC skills with a basic understanding of Word and Excel
- Ability to be Private and Confidential
- Attention to detail
- Good organisational and time management skills

**Apprenticeship details**:
Apprenticeships are work-based learning, your apprenticeship will be provided by Next Level Training
- Gain valuable on-the-job experience while earning a salary
- Develop a comprehensive skillset in key areas like administration, communication, IT, and project management
- Receive expert training and mentorship from experienced professionals
- Work towards a nationally recognised Level 3 qualification
- Combination of face to face and remote learning to suit the business needs

**Job Types**: Apprenticeship, Full-time

**Salary**: £14,000.00-£15,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Store discount

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)
- Administration: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Ability to Commute:

- Birmingham B1 (required)

Work Location: In person



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