Pcn Digital and Transformation Lead

2 weeks ago

Chelmsford, United Kingdom Primary Care Careers Full time

**About the Role**:
There is an exciting opportunity for an experienced project manager to join us at the Chelmsford City Health Primary Care Network (PCN), to lead us as we transform the way in which we support our patients, the way our staff are able to work and the sustainability of our general practice services, through the adoption or optimisation of new technology and other initiatives.

The responsibilities of the post-holder will include:

- Overseeing the adoption and/or optimisation of new technology to enhance patient access and experience, and to increase PCN productivity.
- Building relationships and facilitating collaboration between practices and the wider system, to support the delivery of care to patients (including shared appointments between practices to aid delivery of enhanced access).
- Leading an improvement approach to change, including building capability for quality improvement within the PCN, and system-wide approaches to problem solving.
- Reviewing and improving the PCN’s digital maturity.
- Using data, and improving data quality, to:

- understand demand, capacity and activity, and to drive improvements in:

- patient experience of access,
- operational efficiency including better matching capacity to need,
- staff experience at work
- support population health management,
- support understanding of the type and intensity of support and training needs of the PCN and to coordinate this support,
- facilitate clinically led innovation and the effective adoption of improvement initiatives, including integrated working at neighbourhood and/or place level to improve access to services for patients.
- Educated to degree level, or equivalent professional experience.
- Experience in digital/IM&T project management delivery through the entire project lifecycle from initiation to delivery.
- Good understanding of the digital agenda within the NHS and social care/care sector.
- Good understanding of current healthcare policy, relating to primary care and integrated care.
- Ability to work on own initiative and organise workload, allocating work as necessary.
- Used to working in a busy environment.
- Adaptability, flexibility and ability to cope with uncertainty and change.
- Ability to deliver a vision and a willingness and drive to adapt to NHS targets and business planning, whilst keeping abreast of legislative and contractual changes.
- Self-motivation and forward-thinking approach.
- Excellent organisational, management and planning skills, IT skills and communication skills.
- Ability to implement and manage change effectively.

**About Us**:
The Chelmsford City Health Primary Care Network consists of four separate surgeries (Baddow Village, Beauchamp House, Stock and Whitley House Surgeries).

All the practices are part of a network which was formed to benefit from shared resources and to enable the team to offer healthcare services at scale to its population of approximately 42,000 patients. Two of the practices are dispensing practices and all four are training practices. We use the clinical system, SystmOne, for which training will be provided if required during induction.

Supporting your work life balance and professional development is important to us, so we will be happy to discuss any requirements for flexible working.

The PCN can offer the following benefits:

- Competitive salary based on experience
- NHS Pension
- Supportive and friendly environment
- Flexible working hours - all flexible offers and working arrangements will be considered
- Peer support
- CPD Support with training and development

**Disclosure and Barring Service Check

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