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2nd Line Support Executive

4 months ago

Southampton, United Kingdom Deerfoot IT Resources Ltd Full time

Do you have IT support experience, and are you seeking a new job in Southampton? Deerfoot IT Recruitment is helping a company in the automotive industry recruit a full-time 2nd Line Support Executive, and the role comes with a salary of up to £32,000 andsome excellent benefits.

In this 2nd Line Support Executive role, you will provide proactive operational IT and administrative support to colleagues at all levels across the Group and will be an active participant in delivering the IT services.

To give you an idea of how this flexible role would look and feel, here are some of the things you could expect to do:

- Troubleshoot and resolve complex issues and escalations
- Manage user's accounts on various systems including Active Directory, Microsoft 365, Manufacturer Systems
- Plan and undertake scheduled maintenance upgrades and provide anti-virus support
- Monitor ticket queues and chase as required, updating staff with fault progress and timescales.
- In-depth knowledge of hardware and software
- Up-to-date knowledge of the latest IT and software trends
- Windows Server 2012+ Management, Advanced Group Policy Management
- Active Directory, Sites and Services, DNS Management.

You will be rewarded with a salary of £28,000 to £32,000 and a great benefits package for your inclusive and committed approach.

If this full-time 2nd Line Support Executive job in Southampton motivates and inspires you, please contact Deerfoot IT Recruitment today. We'd love to help you get your next role.

Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies, trusted by many of the UK's leading employers. Established in 1997, we have over 25 years of experience as IT Recruitment Specialists. We will never send your CV anywhere withoutyour authorisation and only after you have seen the complete details of this opportunity. Deerfoot is acting as an employment agency in relation to this vacancy. Each time Deerfoot sends a CV to a recruiting client, we donate £1 to The Born Free Foundation(1070906). Deerfoot is also climate positive in partnership with Ecology.