Receptionist & Host

**About the role**:
Woodlands Glencoe operates luxury lodges, golf and activities on a stunning estate near Ballachulish village. Based from our central Clubhouse building, you will be the first point of contact for all customers and very important in making their experience with us extra-ordinary Days will pass quickly as you help and assist visitors across all areas of our business, but in particular:

- Supporting guests - whether in accommodation or activities - to help them have a fun, memorable time.
- Managing our online booking/reservation systems to maximise revenue and ensure efficient operations.
- Responding to reviews on Google/TripAdvisor/Facebook.
- Working closely with the Housekeeping team to make sure they are organised and have everything they need to complete their day.
- We're a small close-knit team and we work hard so your days will certainly be varied, busy and never boring
- Has high levels of energy and enthusiasm and truly enjoys working with the public. Moves fast and is quick witted.
- Presents themselves well and has a friendly/approachable attitude.
- Can easily engage/chat with customers and understands the importance of great customer service.
- Fits well into a closely-knit team and is happy to take on large amounts of responsibility.
- Has strong experience in customer-facing roles.

**Shifts**:

- 5 Days a week, 8 hours a day
- Weekends
- We tend to work early or late ie 7am to 3pm or 1pm to 9pm

We are recruiting for a full time, year-round role. **Part time jobs are available**, too - just let us know, please, when applying.

**Job Types**: Full-time, Permanent

**Salary**: £22,500.00 per year

Schedule:

- 8 hour shift

Work Location: One location

Reference ID: Receptionist & Host