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Customer Sales Advisor

4 months ago

Glasgow, United Kingdom Search Consultancy Full time

Are you an ambitious, motivated and driven telesales executive?
Do you thrive when working when in a target driven environment?
Do you want to join a company with excellent uncapped bonus and commission structure, with excellent career progression?
If you answered yes, then I want to speak with you about this fantastic Telesales Executive opportunity
The company
My client are based in Glasgow City Centre and are one of the worlds largest Medical Insurers with over 200 years' experience in the industry, and have over 35,000 employees across their offices worldwide.
As a global health service company, they are dedicated to improving health, well-being and peace of mind for their customers. Their mission is to transform health services, making them more affordable and accessible to millions. They have unrivalled expertise,bold action, fresh ideas and commitment to patient-centred care.
A testament to their commitment to their employees careers is that all senior team managers, including the manager of the Glasgow office, have all been promoted from the sales floor into their current positions.
The role
Telesales Executive
The Telesales Executive should be motivated, highly driven and passionate about sales. You will be target driven, enthusiastic and have the ability to perform well under pressure.
As the Telesales Executive, you will be responsible for engaging with customers to build rapport quickly, and you will continue with building these strong working relationships throughout the sales process. There will be the requirement to manage your own pipelineand leads, and manage your relationships with your customers by maintaining contact when arranged.
Other duties and responsibilities include, but not limited to:

- Make outbound calls to prospective customers following up on warm leads
- Take inbound calls from customers to answer enquiries on setting up a new policy
- Accurately cover all compliance and regulatory statements when discussing policies
- Accurately question and note all medical questions and answers
- Provide accurate information in a non-advisory capacity
- Manage your own pipeline
- Cross and Up-sell where appropriate
- Answering queries with regards to private medical healthcare cover
- Providing excellent customer service at all points in the sale
In return for the above, you will receive:

- Base salary of £23k
- Earning potential of £32k in your first year
- OTE £45k - £50k
- Monday to Friday working week
- Shifts are on a weekly basis of 8am - 4pm and 9am - 5pm, with 1 backshift each week of 1pm - 9pm
- Hybrid working
- Sales incentives, including an annual incentive for a paid holiday to places such as the Bahamas
- Enhanced pension contributions
- Employee wellness and well-being, including paid lunches and free fruit in the office
About you
You will have a proven track record within a sales environment for at least 3 years, with the ability to cross and upsell where appropriate. Building relationships is key, so you will also have the ability to build rapport quickly with customers.
You will also have:

- Strong negotiating skills
- The ability to overcome objections
- Strong customer focus and problem solving abilities
- Excellent written and verbal communication
- Organisational skills, and the ability to prioritise your workload
- The ability to work as part of a successful team
If you have the required skills and experience to be successful in the role of the Telesales Executive, then send your CV across for immediate consideration.