Medical Secretary Ent

5 months ago


Dorchester, United Kingdom Dorset County Hospital NHS Foundation Trust Full time

Communicate tactfully and politely with patients/carers and staff in the exchange of verbal and written information. Deal with telephone and face-to-face enquiries efficiently and with understanding, taking action as appropriate. Take minutes at meetings as requested. Type back from dictation, audio or otherwise, all letters and information and take action as necessary within agreed procedures.

Provide information and advice to patients/carers about admissions and appointments. In accordance with standard operating procedures, manage incoming mail, schedule appointments, update the Patient Tracking List (PTL), handle telephone calls for consultants and other multi-disciplinary team members, and keep diaries updated, taking necessary actions. Follow up on EDS and VTE, address theatre inquiries, add patients to booked admissions, track cancer cases, and monitor wait times. Compose correspondence for consultants, specialist physicians, and nurse specialists.



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