Credit Controller

7 months ago

Poole, United Kingdom Codestone Full time

**About Codestone**

For over 25 years, the Codestone Group has consistently pioneered modern ERP, EPM, BI & Analytics, and cloud IT solutions. Today, it is equity backed by FPE Capital and is recognised as the #1 SAP ERP partner in the UK and EMEA North as well as Platinum CCH Tagetik partner and Gold Microsoft partner.

Codestone is also amongst the Top 50 UK Managed Services Providers, offering 700+ and growing customers 24x7x365 technical, solution, cloud hosting and security services.

**Why Join Us?**

We’ve got big ambitions for you and the future of our organisation. These are embodied in our **Inspire - Transform - Achieve** mantra that drives every conversation we have and every decision we make. We want our team members to fully embrace this mantra and work hard while having fun. We value every member of our team, their diversity, and the contribution that they make. When we say you’re welcome at Codestone, we really mean it. **#lovewhatyoudo**

**#CODEFEST**

Every year we put on a music festival for our employees, their families, and friends. For one weekend every summer, we leave the wonderful world of technology back at the office, don shorts and flip-flops and occupy a beautiful field in the Dorset countryside. We enjoy two days of superb live bands, great food, a well-stocked bar, kids’ entertainment, festival acts and much more. No rules - just leave your laptop at home.**

**About the role**

The suitable applicant will join an established accounts team.  They will be responsible for credit checking new and existing customers and maintaining credit limits accordingly.  As such, this role will work closely with multiple departments across the company.  The role includes working to resolve any queries to ensure a well-maintained ledger, within agreed terms.  Aged debt reporting to ensure the Finance Director retains clear visibility. Other administrative tasks that may be required. 

**Your Responsibilities will include**:

- **To take ownership of a large number of client account, prioritize collections and achieve set targets.
- Monitoring the credit control mailbox and address any queries raised by clients or internal staff.
- Maintain detailed notes on customer accounts & Excel in order to aid reviews by higher management.
- Liase with other departments as & when required.
- Reconciling accounts as & when required.

**Experience Required**:

- Minimum 2 years of Credit Control experience 
- Basic MS word & MS Excel, & MS Outlook
- Minimum GCSE or equivalent Maths and English - grade C or above, with further A Level standard qualification

**Skills Required**:

- Professional & friendly telephone manner 
- Confident on teams calls
- Strong Communication skills with external and internal stakeholders
- Ability to follow credit control process and procedures set up by management
- Result driven and keen to achieve collection targets
- Ability to be proactive and use initiative to produce results
- Good time management skills

**About the Benefits**

25 days holiday (plus Bank Holidays) (rising by 1 day after 2 years’ service to a maximum of 28 days)
Contributory company pension scheme
A volunteering day each year to support your local community
Hybrid working policy
Training, learning & development opportunities (customer specific and general courses)
Casual dress code
Cycle to Work Salary Sacrifice Scheme
EV Salary Sacrifice Scheme
Recruitment and customer bonus referral scheme
Annual company charity music festival
Employee wellbeing programme
Life assurance x 3
Healthcare cash plan
Employee Assist Programme
Virtual GP
Extended maternity and paternity leave
Staff perks
And many more

**Job Types**: Full-time, Permanent

Pay: From £27,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking
- Store discount
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: In person

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