Card Room Supervisor

2 weeks ago


Manchester, United Kingdom The Rank Group Full time

**Company Description**

Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experiencethey will want to return for.
Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones. If you want to build a career in casinos that’s fine with us; as thelargest operator in the UK, we have lots of opportunity and structured development programmes.
At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building and inclusive, diverse and engaged team.

Grosvenor Casino - Manchester Bury New Road

Leading your team of dealers in a way to create a successful card room is a big ask Using your skills and experience to entertain guests, keep your team engaged and remain commercially focused, you’ll be challenged daily.
You’ll need to know the rules and provide a professionally dealt game of poker, be efficient and precise, but the trick is doing all of this with style in a way that makes for a memorable guest experience.
As a card room supervisor you will have autonomy with a supported structure to deliver the best poker games through great service, well developed team and the ability to make the most of opportunities as they arise.
You will;
- Welcome customers warmly in to the business
- Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
- Lead your team to provide efficient and dynamic service
- Support the Management Team with new initiatives, budget control and positively driving the business forward.
- Coach and train team members to the highest standard
- Deliver an excellent quality experience by evaluating individual needs and acting upon this information
- Communicate effectively with colleagues and card room supervisor
- Create an environment of community and fun
- Develop the poker community via social media, promotions and marketing
- Maintain the security of the game, cash and assets
- Ensure you proactively comply with all regulation, particularly for licensing conditions, and safer gambling

**Qualifications**
- Positive attitude
- Experience of working successfully in a hospitality role
- (preferred) Previous experience working as a poker dealer/supervisor
- Extensive knowledge of games operated in the poker room
- Fanatical about delivering unrivalled customer experience
- Ability to collaborate with the wider business
- Sound communication skills
- Comfortable with change and ability to embrace new ways of working
- Good interpersonal skills and conflict resolution
- Experience of working within high pressure environments
- Experience and confidence to deliver training and coaching
- (preferred) Relevant NVQ



  • Manchester, United Kingdom The Rank Group Full time

    **Company Description** Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experiencethey will want to return for. Our casinos are an exciting and rewarding place to...


  • Manchester, United Kingdom The Rank Group Full time

    **Company Description** Grosvenor Casino, Didsbury (Manchester) Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experiencethey will want to return for. Our...

  • Card Room Dealer

    4 days ago


    Manchester, United Kingdom Grosvenor Casino Full time

    Company Description Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an exciting and rewarding place to...

  • Facilities Supervisor

    3 weeks ago


    Manchester, United Kingdom Front Recruitment Full time

    Facilities Supervisor Manchester £35,000 to £45,000 Reception & Facilities Supervisor for Bank needed. To actively manage the buildings facilities and contractors, also acting as the first point of contact with guests. This would suit someone who has some facilities, or building management experience who is a 'can do' type of candidate looking to get into...

  • Facilities Supervisor

    Found in: Jooble UK C2 - 3 weeks ago


    Manchester, United Kingdom Front Recruitment Full time

    Facilities Supervisor Manchester £35,000 to £45,000 Reception & Facilities Supervisor for Bank needed. To actively manage the buildings facilities and contractors, also acting as the first point of contact with guests. This would suit someone who has some facilities, or building management experience who is a 'can do' type of candidate looking to get into...

  • Site Supervisor

    5 days ago


    Manchester, United Kingdom Mane Contract Services Full time

    Mane is currently recruiting for a Fencing Supervisor. The work will be based on the smart motorway upgrade on the M56 between junction 6 & 8. This is a great opportunity for any individuals looking for a contract role. It is due to be running for 3 months minimum. The position is working for a rapidly growing Vegetation Management, Fencing & Landscaping...


  • Manchester, United Kingdom CitySuites Full time

    **Role**: Housekeeping Supervisor **Salary**: TBC **Location**: Manchester City Centre **Overview**: Select Property Group are creating a new concept in the short term rental market by delivering accommodation that bridges the gap between a hotel and serviced apartment. We’re creating a brand that appeals to business executives and professionals who...


  • Manchester, United Kingdom Clayton Hotel Manchester Airport Full time

    **Part Time Evening Room Attendant - Clayton Hotel Manchester Airport** **We have a fantastic new vacancy for a part time evening room attendant in the excellent Clayton Hotel Manchester Airport** **With 365 bedrooms, our vibrant Aviator Bar and Grill Restaurant, this is a 24/7 property where you will never be bored!** **Objective of the Role** Reporting...

  • Room Attendant

    3 days ago


    Manchester, United Kingdom Marriott International, Inc Full time

    **Job Number** 23135843 **Job Category** Housekeeping & Laundry **Location** Delta Hotels Worsley Park Country Club, Worsley Park, Manchester, England, United Kingdom VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill...

  • Mechanical Supervisor

    Found in: beBee S GB - 17 hours ago


    Manchester, United Kingdom Meridian Business Support Full time

    Mechanical Supervisors Meridian require two Mechanical Supervisors on the new build development on North Manchester General Hospital, in Crumpsall. 2x Mechanical Supervisors required Immediate start available Long-term work into 2024 £25 Per Hour Parking available around the site Working on a prestigious new development for recognisable M&E Contractor in...


  • Manchester, United Kingdom CitySuites Full time

    **Role**: Housekeeping Supervisor **Salary**: TBC **Location**: Manchester City Centre **Overview**: Select Property Group are creating a new concept in the short term rental market by delivering accommodation that bridges the gap between a hotel and serviced apartment. We’re creating a brand that appeals to business executives and professionals who...


  • Manchester, United Kingdom Front of House Recruitment Full time

    Reception & Facilities Supervisor Manchester £35,000 to £45,000 Reception & Facilities Supervisor for Bank needed. To actively manage the buildings facilities and contractors, also acting as the first point of contact with guests. This would suit someone who has some facilities, or building management experience who is a 'can do' type of candidate...

  • Supervisor

    9 hours ago


    Manchester, United Kingdom All Metal Installations Full time

    JOB OPPORTUNITY We are looking for an experienced supervisor, self employed. Must have SSSTS and BLUE CARD. Working in Architectural Metal Work. Rates of pay depends on experience. Must be reliable. Drivers licence preferred but not essential. Any more information contact Damien on 07940715400 **Salary**: £120.00-£160.00 per day Schedule: - Monday to...


  • Manchester, United Kingdom ATA Recruitment Ltd Full time

    **Electrical Supervisor**: - Location- Manchester- Job Type- Permanent- Salary- £40000 - 45000 per year Van + OT- Contact Andrew Bairstow- Call 07917 043 687- Reference AB9446**Electrical Supervisor** **£40,000-£45,000 + OT** **Based around the Manchester area** **The Company**: Part of a multi-national group, this part of the business manage...


  • Manchester, United Kingdom Morgan King Full time

    **FIRE DOOR JOINER SUPERVISOR REQUIRED** **Fire Door Joiner Supervisor** **Manchester** **£250 per day starting** **Immediate Start** Morgan King are looking for a Fire Door Joiner Supervisor with CSCS to work in Manchester. Our client is a well-established Joinery Sub Contractor that works all over the country with reputable main contractors. **The...


  • Manchester Airport, United Kingdom Fusion People Ltd Full time

    Electrical Supervisor Start date - 6th March 2023 £30 per hour CIS, £24 per hour PAYE Manchester - Electrical Supervisor We are currently working on a project at Manchester Airport and we are looking for a Electrical Supervisor to join the existing site team. This is an immediate start and the project is due to run until July 2023. As an Electrical...

  • Crane Supervisor

    3 days ago


    Manchester, United Kingdom Mcn Res Full time

    Macon Resources are looking for: Crane Supervisors in Manchester 1 days work 8/9th May NEED CSCS Card working in accordance to BS7121 - safe use of cranes £21ph PLEASE NOTE Start date: 08/05 or 09/05 07585 373238 **Job Type**: Temporary contract Contract length: 12 months Pay: £21.00 per hour Expected hours: No less than 10 per week Work Location:...

  • Crane Lift Supervisor

    3 weeks ago


    Manchester, United Kingdom Integrate Engineering Resources Full time

    Discipline: Crane / Lift Supervisor Location: Manchester PAYE Direct Rate: £21.75 per hour M-F + £2.62 per hour hol pay = £24.37 per hour £26.25 per hour per hour Sat/Sun + £3.16 per hour hol pay = £29.41 per hour Term: 6 Months About us: Integrate Engineering Resources Ltd provides a dedicated recruitment service to the Engineering Construction...

  • Crane Lift Supervisor

    Found in: beBee S GB - 3 days ago


    Manchester, United Kingdom Integrate Engineering Resources Full time

    Discipline: Crane / Lift Supervisor Location: Manchester PAYE Direct Rate: £21.75 per hour M-F + £2.62 per hour hol pay = £24.37 per hour £26.25 per hour per hour Sat/Sun + £3.16 per hour hol pay = £29.41 per hour Term: 6 Months About us: Integrate Engineering Resources Ltd provides a dedicated recruitment service to the Engineering Construction...


  • Greater Manchester, United Kingdom Meridian Business Support Full time

    Mechanical Supervisors Meridian require two Mechanical Supervisors on the new build development on North Manchester General Hospital, in Crumpsall. 2x Mechanical Supervisors required Immediate start available Long-term work into 2024£25 Per Hour Parking available around the site Working on a prestigious new development for recognisable M&E Contractor...