Cafe Assistant

**Ferndown Town Council**

**Job description - Hospitality Assistant**
**Created: October 2021**

**Base location**: Ferndown Town Council Offices, The Barrington Centre, Penny’s Walk, Ferndown BH22 9TH.

**Reports to**: The General Manager

**Job purpose**: To provide a consistently excellent service to the customers and clients of the Barrington Centre under the supervision & direction of the General Manager and the on-duty Supervisors.

A customer facing role serving customers in the Café. In addition to serving customers there will
be additional cleaning, preparation and stock control duties as assigned by the General manager
**Job Role **or the on-duty Supervisor. Occasional support to the Customer Service team when requested.

**Specific responsibilities**:
Hours needed 32.5 per week, working 8.30-3 Tuesday-Saturday

Must work well as part of a team and support your colleagues throughout your shift.

Put out and setting up of tables first thing in the morning and last thing ready for the next day.

Set up outside furniture if needed.

Preparing cakes and Coffee Machines for use during the day.

Making sure there’s enough clean cutlery, cups and plates for the start of the day.

Make sure there’s enough stock for the day, i.e., coffee, milk, etc.

Taking orders, inputting into till and taking payments from customers.

Making sure any food orders get to the kitchen in a timely manner.

Serving orders with a smile and making sure the customers have the best experiences while visiting our establishment.

Clearing of tables and keeping on top of the washing up during the day.

Clean tables after clearing and setting up before the next customer.

Bring in any outside furniture and store safely.

Empty all bins in correct outside bins.

Clean Servery area, Café area and make sure all dishes are clean and put away.

Hoover and wash floors in Kitchen and Café.

**Working and physical conditions**

The work is primarily a customer-facing role that requires a degree of physical activity and requires the discharge of duties whilst standing.

**Job Types**: Full-time, Permanent

**Salary**: £9.50 per hour

Schedule:

- Day shift

Ability to commute/relocate:

- Ferndown, BH22 9TH: reliably commute or plan to relocate before starting work (required)