Pals Officer

The PALS officer works with patients, carers and relatives to resolve queries, concerns and issues regarding care, information they receive, or provide information that may be required. PALS is an essential first step in resolving concerns raised to the Trust, preventing escalation to formal complaints. An opportunity has arisen for a skilled PALS Officer...

Job summary The Patient Advice and Liaison Service Officer is required to provide easily accessible customer services to the local community working closely with the Complaints & PALS Manager and PALS Service Lead. One of the great things about this role is that you'll be liaising directly with service users and their families; this is a great...

Job summary The Patient Advice and Liaison Service Officer is required to provide easily accessible customer services to the local community working closely with the Complaints & PALS Manager and PALS Service Lead. One of the great things about this role is that you'll be liaising directly with service users and their families; this is a great...