Food & Beverage Assistant

3 weeks ago

London, United Kingdom Mitie Full time

Mitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there’s no limit to what you can achieve if you work for us.

**Job Overview**

Provide support in the preparation, and serving of food and beverages plus related catering duties. Serving up a great customer experience is at the heart of what we do and key to the success of our operations.

**Main Duties**
- Takes patient **food** orders and processes the information as appropriate.
- Prepares the service areas **with** the necessary service equipment, crockery, serving utensils, condiments **food** etc.
- Ensures that **all** foods, and fluids are served when **required** as per ward requirements and accurately recorded
- Complies **with** instruction on portion control, presentation and recording **all** information relating to the service.
- Assists in **food** preparation & production when **required**. Maintains high standards of hygiene and **food** handling.
- Promptly and accurately completes due diligence and other **food** **safety** documentation.
- Ensures **all** stores are correctly rotated, and used in date order, and any out of date products are disposed of in the correct manner.
- Checks **all** ward kitchen and departmental fridges for **food** **safety** compliance
- Undertakes cleaning duties including floors, wall surfaces and equipment adhering to COSHH guidelines.
- Reports any **safety** deficiencies, incidents, near misses, ill health and environmental incidents to their manager.
- Ensures company **safety** arrangements and procedures are followed always. Brings any apparent deficiencies in systems of work or equipment provided to the attention of the Manager
- Complies **with** standards as set up in the company procedures and through training delivered.
- Undertakes additional duties as **required** by their supervisor in line **with** capabilities.
- Communicates effectively **with** **all** the teams to ensure there is a seamless way of working across the contract.
- Brings to life the Mitie values daily and demonstrates the exceptional everyday.

**What we are looking for**
- Committed to providing patients **with** safe, high quality and well-presented **food**.
- Maintains a smart, professional and hygienic appearance.
- Works safely always giving due consideration for the **safety** of others and the environment.
- Prepared to work in a chilled environment.
- **Food** **safety** level 2 preferred, must be available to undertake mandatory training at short notice to comply **with** **food** **safety**.
- Provides exceptional service to the patients. Sets an example by being professional always and demonstrates product knowledge when enquiries are made.
- Standing mostly **with** manual handling & some bending / stretching / heavy lifting **required**.
- Upholds and reflects the vision and values of the Trust and Mitie in **all** actions and behaviours.
- Has a good level of both written and spoken English skills **with** an excellent attention to detail.
- A strong communicator, who can easily interact **with** customers and team members.
- Enthusiastic and Conscientious. Diligent and committed. A flexible approach, and "can do attitude" together **with** the ability to self-prioritise will be **required**.
- Maintains a good working relationship **with**; Mitie employees, NHS trust employees and hospital patients.
- Represents Mitie and the client always in a professional, courteous and confident manner.

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