Forecourt Sales Assistant

2 months ago


Dumfries, United Kingdom Shell Collin Full time

Our Service Champions love people and love variety. They make sure that our service station is always a welcoming place for customers and help to keep everyone safe. They process fuel and shop sales for our customers, handling cash and a variety of cards. They keep the station clean and the shelves full. Above all, they enjoy interacting with others and treating customers as guests.

Responsibilities include:

- Welcoming and greeting customers - we will need you to be friendly and warm
- Providing great customer satisfaction through excellent service.
- Keeping the station clean and well stocked.
- Dealing with deliveries.
- Food handling and preparation.
- Managing point-of-sale processes.
- Sharing knowledge of our products and loyalty programme with customers.
- Making sure we always work in a way that looks after the health and safety of our colleagues and customers.

We are looking for people who will always be friendly and welcoming to customers, giving them full attention and treating them as guests. Other important qualities and attributes are:

- Looking professional and well-presented.
- Working well under pressure and without supervision.
- Being a great communicator - talking with customers and taking time to understand what they need.
- Being flexible in your approach and having a can-do attitude - our customers expect great service 24 hours a day, 7 days a week.
- Being sincere, positive and resilient.

You will be required to undertake online and on the job training. Our Customer Service Champions work on their own at night so a mature, level-headed outlook is crucial. Whilst some retail or customer experience would be beneficial due to the nature of the role, a great attitude and willingness to learn is essential.

You will be selling age restricted products so you must be 18 years or over.

**Job Types**: average 32 hours per week, Permanent

**Job Types**: Full-time, Permanent

**Salary**: £10.42 per hour

Schedule:

- Holidays
- Night shift
- Weekend availability

Work Location: In person

Application deadline: 24/07/2023
Reference ID: Collin NIGHTS
Expected start date: 24/07/2023


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