Front of House Team Member

7 months ago

Bristol, United Kingdom Mollie’s Motels Ltd Full time

**WE ARE MOLLIE'S**
Innovatively designed by Soho House, Mollie’s is a growing family of twenty-first century motel-diners with big ambitions for expansion. In spirit, Mollie’s was born in America - an offspring of the classic roadside motel and drive-in diner, a welcome stopover on a route to somewhere. We’ve borrowed the inviting red neon signs and the easy-going vibe, the burgers, the shakes, the bottomless coffee, a dash of nostalgia, but there’s nothing old-school about Mollie’s. Expect innovative digital check-in, EV chargers, designer rooms with a fresh Soho House look and affordable prices.

Mollie’s has already been named as the ‘Best Budget Hotel’ in the Sunday Times Best Places to Stay, Best Innovator in the GQ Food & Drink Awards, and was awarded the Catey Award for Best Use of Technology.Following the success of its first site, a motel, diner & drive-thru in Oxfordshire, it launched its second motel & diner in Bristol in 2021. A third site in Manchester is currently underway and a further ten locations are already earmarked as part of the immediate expansion plan to forge a new ‘budget-luxe’ sector in the travel and leisure industry.

Mollie’s is now on the hunt for hardworking, enthusiastic Front of House team members to join our team and build a successful career with an inventive, high growth brand at the forefront of the hospitality sector.

**OUR PEOPLE**
The Mollies’ team are warm, welcoming and customer focused, passionate about exceeding expectations and maintaining the highest standards of service we hold ourselves to. They are proud to work at Mollie’s and love to work collaboratively as a team to enhance the guest experience at every opportunity.

**REQUIREMENTS**
At Mollie’s, our Front of House Team must be customer obsessed, warm, welcoming and quality service focused individuals who are passionate about exceeding guest expectations and capable of empowering their fellow team members.

They need to be driven, work well under pressure, have an acute attention to detail and have ability to work collaboratively as part of a high-performance team to exceed the needs of guests, achieve agreed KPIs and work to the highest standards.

**Full time and part time roles are available**

**BENEFITS**
- OTE £24K-£29K (Inc 10% Tronc Scheme + hourly rate)
- Mollie’s Career Pathway programme including Paid qualifications
- Free onsite parking
- Enhanced Company Maternity, Paternity and Adoption leave
- Company sick pay
- Perkbox Discounts
- Discounted food and accommodation
- 24 hour access to our wellness programme
- Discounts on GHD and Cowshed products
- Length of Service Rewards
- Monthly awards scheme
- Up to £500 refer a friend scheme
- Birthday awards

**PLEASE NOTE**
You must have a right to work in the UK for this role. We do not offer sponsorship.

**Job Type**: Permanent

**Salary**: Up to £10.62 per hour

**Benefits**:

- Company events
- Discounted or free food
- Employee discount
- On-site parking
- Referral programme
- Store discount

Schedule:

- Day shift
- Night shift
- Weekend availability

Supplemental pay types:

- Tips

Work Location: In person

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