Team Leader Template/cancellation Team

4 weeks ago

Enfield, United Kingdom Barnet and Chase Farm Hospitals Full time

**Main duties of the job**:

- To support and administer Clinical Systems such as e-RS, Cerner Back Office and PAS.
- Be able to manage the setup of new clinics, theatre sessions, clinicians and other Cerner Back Office functions in line with business needs following the correct procedures.
- Support the maintenance of ADHOC/Template tracker, Document Collection Worksheet (DCW) and data quality within the local system.
- Understand the Trust’s operational processes and workflows and ensure that the PAS/e-RS/ Back Office systems support these functions on an on-going basis.
- Ensure policies and procedures are maintained and applied in the PAS/e-RS/ Back Office systems.
- Ensure that any logged incidents, problems and changes are registered on the local IT Service Desk system.
- Ensures all work is carried out and documented in accordance with required standards, methods and procedures in these systems.
- To help establish and maintain local procedures and processes for the maintenance of service.
- Play a role in the testing/review of the templates running in the Trust, helping to reduce negative impact in the services.

**Working for our organisation**:
The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top

**Detailed job description and main responsibilities**:
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

**Person specification**:
**Royal Free World Class Values**:
**Essential criteria**:

- Demonstrable ability to meet the Trust Values
- Experience manages back office system
- Experience manages Cerner system

**Education and professional Qulaifications**:
**Essential criteria**:

- GCSE Maths and English or equivalent

**Desirable criteria**:

- Further study for professional memberships or management qualifications
- Evidence of continuing personal development

**Experience**:
**Essential criteria**:

- Experience of providing operational knowledge to support development of strategies and implementation plans.
- Experience of promoting good practice to ensure the highest standards of conduct
- Experience of working in OAC with highly developed skills in all processes
- Experience of managing waiting lists
- Understanding of confidentiality, data protection requirements and the frameworks set out in the NHS Information Governance Toolkit

**Desirable criteria**:

- Experience of contributing to development and maintenance of policies, procedures and day to day working practices.
- Experience managing implementation of cross organisation support

**Skills and aptitude**:
**Essential criteria**:

- Ability to engage with stakeholders to understand their requirements and to work with them to ensure needs are met
- Ability to achieve targets and standards through personal endeavour and the efforts of others
- Advanced knowledge of Microsoft Excel
- Ability to set personal objectives and identify personal development needs
- Knowledge of internal policies and guidelines for upholding data quality standards and meeting national waiting time targets
- Ability to identify and report issues effectively.
- Ability to provide advice and support for adoption and operation of Elective Access directives and standards.
- Expertise in effective use of patient management and clinical systems.

**Desirable criteria**:

- Ability to follow professional and technical leadership to improve personal performance
- **Covid-19 Vaccination**

Getting vaccinated, and getting a booster, remains the best defence against COVID-19.
We encourage and support staff to get COVID-19 vaccine and a booster dose as and when they are eligible.
- ** AT* - Apprenticeship Training**. Where AT* is entered next to the job title indicates that this vacancy is for an apprenticeship role.
- If you are an **EU/EEA citizen** who does not have EU Settlement or Pre-Settled status, you will require a visa to work in the UK.** Please Note: We are unable to sponsor Band 2 to 4 as the salary does not meet the UKVI Points Based system threshold.**:

- **If you require sponsorship** for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system
- The Trust uses **electronic new starter forms** on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
- **The Trust will request a DBS** (CRB) if post involves regulated activities. The Trus

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