Identity Fraud

**Overview**:
**Operations**:
**Full Time**:
**Closes 09/08/23**:
**Stoke-on-Trent**:
**Full Time**:
**Closes 09/08/23**:
**Who we are looking for**:
A Specialist in the Customer Verification Risk Analysis department, you will be responsible for reviewing the legitimacy of customer verification documents and identifying fraudulent account profiles.

The Customer Verification Risk Analysis department is responsible for identifying and mitigating the risk of syndicated activity, while ensuring genuine customers are able to utilise the full product range on offer.

We’re looking for bright, inquisitive and enthusiastic people who are either looking to start their career in risk prevention, or who want to challenge themselves further, to support the growth of the department.

You will be part of the team playing a key role at the verification stage of the customer journey, protecting the business from threats related to abusive and syndicated activity.

The role is full time, working any 5 days from 7 including evenings and Bank Holidays.

Hybrid working, combining office based days and home working days through the week, is available.

In return, successful applicants will enjoy competitive rates of pay, increasing with experience and an excellent range of benefits including a performance based bonus scheme.

A comprehensive training programme will also be provided.

**Preferred skills and experience**:

- Degree or sound record of academic achievement.- Meticulous attention to detail.- Ability to maintain high standards in a fast changing environment.- Computer literacy, including a good working knowledge of MS Office.- Excellent communication skills.- Experience of reviewing and verifying identity and proof of address documents is beneficial, but not essential as training will be provided.Read more

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**Main Responsibilities**:

- Assessing the validity of identification documents provided by customers from high risk jurisdictions.- Reviewing customer registration information for evidence of syndication.- Reviewing documents rejected by 3rd party providers.- Identifying trends and patterns in document submissions.-
- 2nd line support for internal departments.Read more

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