Service Advisor

We have an excellent opportunity available for a motivated Service Advisor to join our team at Harrogate Audi

As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop.  You will inform and consult on vehicle servicing, and keep the customer up date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give best advice on our products and services to our customers.

This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need.

Sytner Service Advisors work a variety of flexible patterns which can typically include Saturday mornings to ensure we provide our customers with the highest possible levels of service.

About you

Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. A working knowledge of Kerridge would be advantageous, but not essential. 

Why Sytner?

Sytner Group currently represents over 21 of the world's most prestige vehicle brands; in over 140 dealerships across the UK, we provide a fantastic working environment and we and are committed to 'Developing Talent' and 'Building Careers'.

We will also recognise and reward your hard work, loyalty and achievements. As well as competitive salary you will also benefit from subsidised Manufacturer Car Purchase Scheme for you and your family, discounted MOT and servicing, a colleague introduction reward scheme, discounted Gym membership and discounts with popular high street retailers.

We are committed to being the best company to work for and recently we were ranked the top rated retailer on Glassdoor as a result of direct colleague feedback.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£33,000.00 per year

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

COVID-19 considerations:
We have a full range of Covid 19 protections for our colleagues and our customers.

**Experience**:

- service advisor: 1 year (preferred)

Work Location: One location