Housekeeper/cleaner (Serviced Accommodation)

1 month ago


Newport, United Kingdom M-GroupSA Full time

M-GroupSA is serviced accommodation company based in the heart of Newport. We provide high end apartments and houses for guests, whether they’re staying with us for a week or long term.
We are looking for Housekeeper's to join our team and provide excellent customer service for our guests at our properties across South Wales and South West.

Responsibilities include changing all linen and towels, making beds, cleaning bathrooms, cleaning the kitchen area and living space. You will also address guests queries and make sure our rooms are fully stocked, clean and always inviting. As well as this, you will also support with any miscellaneous tasks the Housekeeping Manager has which involves the rooms, moving furniture etc.

If you are interested in kickstarting your career in the hospitality industry, we would like to meet you.

Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us.

**Responsibilities**:

- Change bed linen and make beds.
- Replace used towels.
- Vacuum and mop floors
- Vacuum carpets
- Dust furniture
- Clean all kitchen appliances including induction hobs
- Replenish bath care products (e.g., soap and shampoo)
- Replenish cleaning products (e.g., dishwasher tablets)
- Report any technical issues and maintenance needs to MGroupSA manager
- Address guests’ queries (e.g., additional services)
- Help guests retrieve lost items.
- Ensure all assigned rooms are clean and tidy by the end of the shift.
- Follow hotel security and covid guidelines.

**Requirements**:

- Driving license is ideal (2 years of driving experience)
- Full training will be given, experience isn't necessary
- Flexibility to work shifts
- Ability to work with little or no supervision while meeting high-performance standards and expectations.
- Ability to follow instructions
- Average shift could be between 4-8hrs dependant on occupancy

**Job Types**: Full-time, Part-time, Permanent

**Salary**: From £10.50 per hour

Schedule:

- Day shift
- Weekend availability

Application question(s):

- Have you been driving for over two years?

**Experience**:

- housekeeping: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)



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