Outreach Adviser

5 months ago


Buxton, United Kingdom Citizens Advice Derbyshire Districts Full time

**OUTREACH ADVISER**

**Hours: 37 hours per week**
**Salary: £24,733 to £27,040 per annum, pro rata. (Dependent on experience)**
**Contract: Permanent**
**Base: Buxton (with travel across High Peak and Derbyshire Dales to remote outreach locations, other community venues and home visits)**

We have an exciting opportunity for an outreach adviser to join our existing advice services team who deliver advice to the public on a wide range of issues in outreach settings across Derbyshire. The post will be based in our Buxton office, providing both face to face and telephone advice, with travel across Derbyshire Dales and High Peak to remote outreach locations in GP surgeries and other community venues. There is flexibility in this role which allows for some remote/home working where appropriate.

Applicants need to be computer literate and must be confident in working to performance targets. Good communications skills, both written and verbal are essential in the role, as is excellent customer service skills with a non-judgemental approach. A background in advice giving, energy and/or welfare benefits is desirable but not essential. Full training, support and coaching will be provided.
- Interview date: To be arranged with applicant. _

**Salary**: £24,733.00-£27,040.00 per year

Schedule:

- Monday to Friday

Work Location: In person