Secretary

An exciting opportunity has arisen within West London Forensic Service for the role of Band 4 Team Administrator working for the Specialist Community Forensic Team.

West London NHS Trust is one of the largest providers of mental health care in the country. We are also a leading national provider of secure and specialist mental healthcare. We currently provide community based forensic care to 8 North West London Boroughs.

At WLNHST we don’t just accept difference we actively celebrate it and support it for the benefit of our staff, our patients and our community. We are proud to be part of an equal opportunity work place.

We are seeking to appoint a confident, organised, proactive and approachable person for the role.

A full range of training opportunities will be offered in order to support professional and personal development.

As well as job satisfaction in return we can offer a good salary, work life options arrangements, the opportunity to join the NHS Pension scheme, a minimum of 27 days’ annual leave and a variety of NHS discounts.

West London NHS Trust is one of the most diverse providers of mental health, community and social care in the UK.

Our 3,982 staff care for people in hospital and in the community, helping them to recover and go on to lead full and productive lives. We aim to be the best organisation of our kind in the country.

We provide care and treatment for more than 800,000 people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow, delivering services in the community (at home, in GP surgeries and care homes), hospital, specialist clinics and forensic (secure) units.

We’re rated good overall by the Care Quality Commission (CQC).

Together, we’re committed to promoting hope and wellbeing, working with patients, service users, carers, families and partners across the communities we serve.

We are keen to ensure that our workforce reflects the community it serves, particularly in terms of ethnicity, gender, disability, LGBTQ+ and experience of mental illness.
1. To be responsible for the organisation and provision of a full and comprehensive administrative support service to members of the Specialist Community Forensic Team.

1. To facilitate and carry out liaison both internal/external with service users and colleagues.

1. To maintain, develop and ensure the efficient provision of administration processes and systems in order to support the delivery of a high quality service.

1. To be responsible for ordering and maintaining correct stock levels within the service.

1. To plan, manage and prioritise own workload for the Specialist Community Forensic Team Service.

1. To provide effect diary management and support for members of the Specialist Community Forensic Team.

1. To work in a co-ordinated, co-operative and flexible way with the Team and the Deputy Head of Administration to identify core forms and standard procedures which reflect “best practice” and to adopt across all areas.

1. To facilitate, attend and the Specialist Community Forensic Team Service Team meetings.

1. To be responsible for liaison with courts, judges, solicitors, special hospitals, hostels, external agencies and prisons regarding patients referred or assessed by the Specialist Community Forensic Team.

1. To organise and time manage meetings, book venues and the overall diary for the Specialist Community Forensic Team as required.

1. To be responsible for obtaining and providing relevant collateral information on clients referred to the team. This includes extensive research into the medical background of the client.

1. To prepare and maintain an accurate recording system regarding clients that have been assessed and following their progress from hospital to discharge.

1. To deal with all administrative and management duties involved with the scheme.

1. To provide a high standard of record keeping including electronic data entry using RIO and any other relevant systems.

1. To ensure that all medical records are kept in line with agreed policies and legal legislation and that they are easily accessible by other team members.

1. To be aware of fire and emergency alarms and act in accordance with the West London NHS Trust policy.

1. To accurately input data of clients assessed by the team within a set time frame.

1. To maintain an effective filing system within the Specialist Community Forensic Team Service which can easily be accessed by colleagues as and when required.

1. To support an Induction service to new members of the multidisciplinary staff group based in the Specialist Community Forensic Team Service.

1. To provide cross cover for admin colleagues within other hubs.