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Customer Accounts Administrator

4 months ago

Gosforth, United Kingdom Karbon Homes Full time

Job description

**Come and make a difference at Karbon as a Customer Accounts Administrator (6 month Fixed Term/Secondment) Full Time**

We are looking to appoint a suitably qualified and experienced individual for the role of Customer Accounts Administrator in the Customer Accounts Team.

**About the role**

The Team manages our former tenant and current garage tenant arrears collection. They verify rent details for Universal Credit claims, update accounts with Housing Benefit award information and process tenant refunds as their main day to day duties.

**About you**

The successful applicant will be able to demonstrate an ability to successfully negotiate repayment of outstanding debts. Have excellent time management skills to effectively manage their weekly tasks. Have good communication skills to be able to answer queries through various channels.

**About our team**

**Key Information**

***

It’s important to us that everyone feels fairly rewarded for the work they do. We offer a competitive and comprehensive benefits package that supports the wellbeing of our people.
- Customer Accounts Administrator - Six month secondment/fixed term role
- Salary is £24,554 per annum
- Location: Gosforth or Stanley
- 37 Hours per week with some homeworking available/flexible working.

We provide a generous benefits package including 26 days annual leave on commencement rising to 31 days after 3 years’ service, birthday leave, occupational pension and a health cash plan, with the option of a flexible pot towards enhanced benefits.

**Important dates**

Thursday, 20 April 2023

**Interview date**

Friday, 28 April 2023