Operations Agent
2 months ago
Job Title: Operations Agent - Exports
About the role:
An excellent opportunity for an experienced Export Clerk to support our Export team with all aspects of processing shipments from start to finish.
Key Responsibilities
Setting up in-house system ready for the start of each day.
Completing export bookings throughout the day.
Working in a fast-paced environment
Travel to and from customs when required
Accurately creating and completing customs entries for Carnets/ Licenses/ KP Certificates
Post flight and trace investigations to improve export service. Obtain handling reports and refunds where appropriate.
Control sheet and file management to ensure the information is complete and accurate.
Completion of documentation on behalf of clients.
Complete export MIBs when required.
Cutting MAWBs at end of day.
Carrying out other adhoc duties as requested
Key Skills
Knowledge/experience of exports customs entries
High attention to detail
Excellent customer service
Collaborative working style
Strong communication skills - both written and verbal
Able to work on own initiative
Professional and positive
This role requires references to be provided for the last 5 years as well as a successful DBS check
Salary cGBP27,000
The hours to be covered are Monday to Friday between 8am and 7pm so sometimes you would start early and finish early and sometimes you would start late and finish late
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