Current jobs related to Spa Receptionist - Marlow - AB Beauty Consultancy

To welcome guests and answer all enquiries observing set standards, and with patience. Have a complete knowledge of the treatments and services offered, and any promotions that may be on offer at the time. To ensure that all operational procedures, codes of conduct and standards of appearance as laid down by the Spa Manager are implemented and adhered to by all reception staff. To organise scheduling and maximise use of time within the diary.

**Key Areas of responsibilities**:

- To ensure a warm friendly welcome to all clientele at all times.
- To co-ordinate guests consultation records with the therapists.
- Ensure that all relevant spa staff receive a print out of the guests list.
- To adhere to an agreed reporting system on a timely basis.
- To be responsible for all billing procedures at the reception desk and the correct reconciliation of funds at the close of each shift and at the end of the days work.
- Complete daily opening procedures and check lists per relevant area daily.
- Schedule reservations of spa services for guests and monitor availability of treatments and staff to ensure prompt service according to the relevant skills of the therapists.
- To organise scheduling to maximise use of time and profitability whilst ensuring that the clients needs are of first importance.
- Assist with administration duties such as, purchasing, receiving and inventory reporting.
- To aim to give the clientele the best possible service, and make the client feel important.
- To show a professional attitude at all times, particularly with regard to punctuality, appearance and general manner.
- To ensure that all administrative procedures run professionally.
- To supervise and conduct the safety of users and equipment of the spa and receive training to endure that all relevant legislation pertaining to the Health and Safety at Work Law and Health and Hygiene standards are implemented and monitored within the spa.
- To recognise the importance of "sales" in every aspect of their role.
- To have full retail knowledge of products and prices charged.
- To participate in training and personal development programmes within the Spa department.
- To perform any other duties deemed reasonable by management.
- To be responsible for preparing the reception for the next shift. Ensuring all messages have been passed on before leaving and that adequate supplies at all public information material are available.

**Benefits**:

- 28 days paid holiday per annum, including bank holidays
- Pension scheme
- Career progression through training and development
- Staff car parking
- Free meal whilst on duty in our staff restaurant
- Friends and Family discount for B&B at Danesfield House Hotel and Spa
- Discount of 15% on products used in the Spa
- Discount of 50% on treatments taken in the Spa
- Discount of 25% on products in the Gift Shop
- Discount of 50% off Food and Drink up to maximum of 6 people (all bookings require prior authorisation)
- Uniform provided

**Job Types**: Full-time, Permanent

**Salary**: £20,800.00 per year

Schedule:

- 8 hour shift

Supplemental pay types:

- Commission pay

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 20-40 per week

**Salary**: £20,800.00-£22,000.00 per year

**Benefits**:

- Company pension
- Discounted or free food
- On-site parking

Schedule:

- 8 hour shift
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus
- Tips

Work Location: In person