IT Administrator

Job Purpose:
To provide efficient and reliable administrative support and co-ordination of IT services to departments and companies within Group, giving high levels of customer service to both internal and external customers.
Key Responsibilities
" Deliver dedicated administrative support to IT service and technology projects across the Group venues, prioritising workload across the different companies.
" Manage internal IT helpdesk - ensuring that queries are resolved in timely manner
" Raising/receipting Purchase Orders for IT equipment/software's/licences on the SageX3 system
" Assist with new starters and leavers process implementation
" Co-ordinate IT supplier site visits and attend site visits if required.
" Co-ordinate visits by IT support teams and organise schedule of on-site support with IT helpdesk
" Liaise
" Leasing with suppliers, ensuring correct equipment is ordered and delivered on time
" Leasing with finance department
" Ordering IT equipment and organising collections and delivery
" Assist with the setup of new IT offices and IT equipment requests
" Provide support with any IT related issues within the offices/venues, including installing new monitors, setting up new equipment.
Experience & skills required:
" Excellent written and verbal communication skills
" Good planning and organisational skills, with attention to detail
" Customer focused
" Confident, professional, courteous manner
" Efficient and proactive in all tasks
" Must be proficient in Word, Outlook, Excel and Microsoft Teams
" Able to work on own initiative but also within a team
" Proven office administration experience
" A good knowledge of general IT equipment setup
" Willingness to travel to other offices and venues